Director, Department of Information Technology and Chief Information Officer (CIO)

Allegheny County•Pittsburgh, PA

11d•$144,626 - $175,000

About The Position

Allegheny County is seeking a visionary and strategic leader to serve as the Director of the Department of Information Technology and Chief Information Officer (CIO). Reporting to the County Manager, this executive-level position is responsible for leading the County's enterprise-wide technology strategy, operations, and innovation. The CIO will drive digital transformation - focusing on how services are delivered, how decisions are made, and how employees work; ensure secure and reliable IT services; and align technology initiatives with the County's mission to deliver efficient, equitable, and citizen-focused services.

Requirements

Bachelor's degree in Information Technology, Computer Science, Public Administration, Business, or a related field (master's degree preferred).
Minimum of 10 years of progressively responsible IT leadership experience, including 5 years in a senior management or CIO role.
Knowledge of Enterprise IT systems, cybersecurity, cloud computing, and digital services.
Government operations, regulatory requirements, and public sector procurement.
IT governance, risk management, and compliance frameworks.
Leadership and change management within a complex, multi-stakeholder environment.
Interpersonal communication & negotiation.
Align technology with organizational strategy and public service goals.
Foster innovation and manage competing priorities in a resource-constrained environment.

Nice To Haves

Experience in a public sector or government environment strongly preferred.
Certifications such as a Certified Government CIO (CGCIO), PMP, CISSP, or ITIL are desirable.
Demonstrated success in leading digital transformation and enterprise modernization initiatives.

Responsibilities

Develop and implement a county-wide IT strategic plan aligned with organizational goals and public service priorities, including efforts to centralize the County's IT operations.
Lead enterprise architecture planning and ensure alignment with emerging technologies and best practices.
Establish IT governance frameworks to prioritize initiatives, manage risk, and ensure transparency and accountability.
Advise County leadership on technology trends, opportunities, and risks.
Serve as a strategic partner to elected officials, department directors, and external agencies.
Foster a customer-centric culture within the Department of Information Technology.
Collaborate with County departments to understand business needs and deliver responsive, value-driven IT solutions.
Promote digital equity and accessibility in public-facing services.
Oversee the design, implementation, and maintenance of the County's IT infrastructure, including data centers, networks, cloud services, and end-user computing.
Ensure high availability, performance, and resilience of critical systems and services.
Lead the County's cybersecurity strategy, including risk management, incident response, and compliance with federal, state, and local regulations.
Manage vendor relationships and service-level agreements for infrastructure and security services.
Direct the planning, execution, and oversight of enterprise IT projects to ensure alignment with County priorities, timelines, and budgets.
Implement portfolio management practices to evaluate, prioritize, and balance IT initiatives based on strategic value, risk, and resource capacity.
Establish and enforce project management standards, methodologies, and tools to promote consistency, transparency, and accountability.
Monitor project performance through key performance indicators (KPIs), risk assessments, and regular reporting to County leadership.
Foster cross-functional collaboration among technical teams, business units, and external partners to ensure successful project delivery and stakeholder satisfaction.
Lead the County's digital transformation efforts by identifying and implementing emerging technologies that improve service delivery, efficiency, and accessibility.
Develop and execute an enterprise innovation strategy that encourages experimentation, cross-departmental collaboration, and continuous improvement.
Champion the use of data analytics, automation, and AI to enhance decision-making, streamline operations, and deliver proactive public services.
Establish governance frameworks and ethical guidelines for the responsible use of artificial intelligence (AI) and machine learning technologies.
Promote a culture of innovation within the Department of Information Technology by supporting pilot programs, proof-of-concept initiatives, and agile development practices.
Oversee the development and administration of the department's operating and capital budgets, ensuring alignment with strategic priorities and fiscal responsibility.
Manage IT procurement processes, vendor relationships, and contract negotiations to maximize value and ensure compliance with County policies.
Develop workforce strategies to recruit, retain, and develop a diverse, skilled, and future-ready IT team.
Implement performance management systems to monitor service delivery, optimize resource allocation, and drive accountability.
Ensure effective asset management, including lifecycle planning for hardware, software, and infrastructure investments.