Director, Debit Card Business Enablement
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About The Position
We are seeking someone who enjoys working with internal and external teams to deliver outstanding Debit Card products and services! The Director will focus in the Personal Cards Product Area within the Debit Card Squad, part of the Business Enablement Chapter. Responsibilities of the job will include the following: Work on key initiatives related to insourcing Debit Card processing, modernize the end-to-end experience including paper/letter elimination, and innovate new mobile experiences related to the debit card offering. Participate in and/or lead defining requirements, understand business & technology needs, and write Agile stories to help advance the infrastructure and assist with system & process improvements. Implement, measure and apply metrics & data to aid in identifying enhancement and improvement opportunities. Participate in the prioritization of the squad work (in partnership with Squad Leader and Scrum Master) to deliver value based on an understanding of business and system needs. Help to conduct key research and analysis to prioritize squad work including competitor analysis and with a strategic approach to demonstrate continued innovation. Participate in and leading readiness and rollout activities related to production releases. Perform business testing focused on new functionality, operational processes, and end user experience.
