Google Commerce is transforming the way consumers find and pay for products. As a leader in the Commerce and Content Operations team, you'll support your team in providing support to our customers, partners and developers through a variety of support channels, including email, phone, groups and help centers. Your team will identify and resolve complex customer issues externally, serve as the voice of the user internally, sharing feedback, bugs and product suggestions with the Product and Marketing teams to create the best possible experience for our users. You'll lead your team, build direction and strategy, analyze performance and prioritize project development to deliver Google-caliber experience to your customers. The Data and Growth Science team enables innovation at scale via rigorous, scientific, and consistent use of data to inform business decisions and product development for Google. We've evolved from our roots in search evaluation and analysis by expanding our human computation and experimental analysis expertise. Our overarching mission is to drive product excellence, quality, and user growth for our knowledge and information businesses with impactful metrics, data insights, predictive models, experimentation, and analytics. As the Director of Data Science, Analytics for Merchant Shopping, you will lead a dynamic team driving data-driven strategies in the realm of merchant needs and dynamics, product development, and Applied AI. Your expertise in data science, merchant analytics, commerce, and market expansion will shape the future of our shopping experience and drive growth in new markets. Inspired by industry leaders in the shopping space, you will pioneer innovative strategies to enhance user experience, optimize product functionalities, and maximize growth opportunities.
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Job Type
Full-time
Career Level
Senior
Industry
Web Search Portals, Libraries, Archives, and Other Information Services