Director - Data Governance & Management

American Express•Phoenix, AZ

69d

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Enterprise Data Office (EDO) is part of Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. EDO sets the enterprise strategy for, and delivery of critical data-related initiatives required to accelerate the ongoing digital transformation of American Express products and services, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth. American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Director to lead program governance and integration across critical stakeholder groups and oversight teams.

Requirements

Minimum of 8+ years of experience in a governance role with risk and/or compliance program management experience.
Prior team leadership experience with responsibility for critical and time-sensitive deliverables.
Expertise in leading senior stakeholders in working groups and/or sub-committees required.
Strategic problem solver with strong business acumen and understanding of American Express; experience gained at a large US and/or global bank helpful.
Detail oriented with a high degree of personal accountability; strong self-starter with an ability to successfully multi-task and meet competing deadlines.
Proven ability to lead, influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.
Proven experience building and leading diverse, geographically dispersed, high-performing teams; extensive experience and success as a leader of leaders.
Ability to inspire, motivate, and develop high-performing colleagues.
Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience

Nice To Haves

Preference for candidates with prior responsibility for internal and external oversight team engagement, such as risk, compliance, and/or regulatory.

Responsibilities

Management of the Enterprise Data Council, a working group critical to enterprise data governance; establishing the agenda, content creation, member coordination/engagement, meeting minutes creation and communications.
Orchestrating across internal oversight requirements across the Enterprise Data Office and Business Unit Data Offices (BUDOs), coordinating engagement and responses across Risk & Compliance as well as Internal Audit requests.
Supporting Regulatory strategy and response coordination, with responsibility for regulatory exam coordination as appropriate.
Collaborate with extended teams and leadership to create program awareness, cross-team linkages and drive issue resolution / escalation.
Leverage relationships with internal stakeholders to support development of remediation strategies and action plans.
Partner with control teams to understand and interpret performance and risk metrics and impacts.

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities