Director, Data Engineering - Customer Data Platform

McDonald's • Chicago, IL

86d • $168,350 - $218,860

About The Position

McDonald's is hiring a Director of Data Products & Analytics, focused on data in our Customer and MarTech areas. This area covers data flowing on our customers, their loyalty, offers and campaign engagement, and other linked information. Data products you'll manage on top of this data flow include customer segmentation models and marketer-facing data activation products. You will lead and manage a team of 150+, including employees and consultants. Work spans leading data & analytics engineering to roadmaps for data product evolution.

Requirements

• 15+ years of proven experience in software and data engineering core skills.
• Experience in people leadership of engineering teams.
• Experience with stakeholder relationship building and alignment.
• Undergraduate and/or master's degree in computer-related technical area preferred.
• Data product management leadership exposure.
• Ability to empathize with users of enterprise-grade complex data.
• Experience writing SQL.
• Ability to engage with stakeholders, ranging from functional leaders to data-users.
• Experience leading teams of mixed US and India based engineering work.
• Familiarity with cloud-based software engineering.
• Excellent leadership and communication skills.

Nice To Haves

• Experience in recruiting, mentoring, and developing a high-performing team of data professionals.
• Ability to identify process issues and steer teams in executing process improvements.

Responsibilities

• Build and evolve our Customer Data and data products.
• Work spans data ingestion, ETL/ELT, data access.
• Develop analytics products, including data-driven marketer facing activation tools, such as mParticle and Braze.
• Strategize and execute on making data more accessible, reliable, and integrated into decision-making and marketer-activation processes.
• Work with teams doing data quality tools, and master data management tooling, ensuring high quality data flows.
• Lead managers of teams building and upgrading our customer-facing data sets and analytics products.
• Engage global market leaders in evolving our MarTech data strategy and product roadmaps.
• Champion a culture of continuous learning and innovation within data & analytics product teams.
• Partner with Directors of other Data & Analytics areas, including Sales Transactions, Restaurant Operations and Supply Chain.
• Manage budget, including high-level budget forecasting and ongoing tracking.

Benefits

• Health and welfare benefits.
• 401(k) plan.
• Adoption assistance program.
• Educational assistance program.
• Flexible ways of working.
• Time off policies including sick leave, parental leave, and vacation/PTO.
• Bonus eligibility based on individual and company performance.
• Long term incentive eligibility for stock or other equity grants.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree