Director, Data Center Operations

DSV • Clarksville, TN

3d • $160,000 - $200,000

About The Position

The Director of Operations provides overall direction and guidance to the operational activities of the organization.
Provides strategic leadership and management to Operations within a large geographic region. The Director ofOperations will strive to maximize growth and profitability while responsibly managing the resources of their regionaccording to the company and client expectations and policies. Develops and implements long and short term strategiesto achieve financial and growth targets. Develops emerging talent and successors and creates a work environment thatpromotes the values of DSV.

Requirements

• A Bachelor's degree in Engineering, Business or Logistics or equivalent fields is required
• A minimum of 10 years logistics operations management experience with big box", e-commerce or specialtyretailers and at least 5 years’ experience as a regional operations leader managing multiple locations.
• Strong proficiency in MS Office applications is needed.
• Working knowledge of industry WMS
• English (reading, writing, and verbal)
• Intermediate mathematical, accounting, and financial skills
• Excellent verbal, written and visual/presentation communication skills.
• Must be adept at navigating within a matrixed organizational structure.
• Results-oriented and able to work and meet timelines.
• Ability to work well under pressure and multi-task.
• Demonstrated ability to work in a complex matrix environment across multiple levels within the organization.
• Ability to motivate and inspire others to achieve.
• Ability to question and challenge existing ways of thinking.
• Experience in a “client-centric" environment with accountability for both operations metrics and client relations.
• Must excel at and enjoy teaming with members of the operations team and client representatives to trouble-shootand solve existing problems.
• Direct experience preparing budgets and actively participating in financial reviews with a solid understanding ofstandard and actual cost variances
• Has led high-performing teams. Can recruit, develop and motivate superior talent
• Possess the ability to motivate and maintain effective working relationships with staff and partners.
• Ability to rely on experience and judgment to plan and accomplish goals.
• Successfully work to reach company goals in an environment in which a wide degree of creativity and latitude isrequired

Nice To Haves

• Master’s degree preferred.
• Third-party logistics experience is preferred but not required.
• Involvement in relevant professional organizations is desirable
• Integration experience with the supply chain industry is helpful

Responsibilities

• Responsible for supporting the Company strategy including growth and transformational initiatives. Develops regional strategies to align with enterprise targets. Ensures targets are achieved and local needs are also met.
• Plans and budgets regional financial targets. Responsible for ensuring results are achieved against targets.
• Ensures operational excellence within and across our core services.
• Ensures operational excellence through standardization of existing practices, risk assessment and review of keymetrics.
• Provides leadership and creates an environment that fosters passion, teamwork and agility within theorganization.
• Ensures initiatives are developed and executed in the selection and development of talent and creates anenvironment that improves associate engagement.
• Builds and sustains long-term client relationships. Supports local, regional and global sales initiatives bypartnering with key clients and delivering a high level of client focus to business initiatives.
• Plans and successfully executes start-up facilities for new business.
• Spearheads teams and partners with clients to trouble-shoot and solve existing issues or problems.
• Contributes as a key member to our sales and solutions team in winning key strategic accounts.
• Develops and implements an operations strategy tailored to our client that identifies opportunities to improve costcontrol and margin improvement and will lead to organic growth.
• Consistently works within a complex matrixed environment.
• Works collaboratively and establishes solid business relationships with supporting departments including but notlimited to: Human Resources, Sales, and Finance.
• Performs special projects as required
• The Director of Operations directly supervises General Managers. Responsible for overall managementto achieve client satisfaction. Must interpret policies, purposes, and goals of the organization for subordinates.Responsible for performance management of direct reports. Builds bench strength by leading, developing andchallenging operations teams to raise individual and collective performance levels by demonstrating andpromoting discretionary effort.

What This Job Offers

• Job Type: Full-time
• Career Level: Director