Director, Data & AI

Subway•Miami, FL

About The Position

The Director of Data & AI will help drive Subway performance through the development of world-class AI Tools and Solutions. The role will build out the future state use-cases for self-service, agile, and agentic reporting, unlocking new data-driven insights and Subway growth opportunities. The position will partner with all areas of the business (Ops, Marketing, Finance) to define the needs and requirements to design the data structures across descriptive, predictive and prescriptive analytics.

Requirements

Bachelor’s degree in Analytics or a quantitative field
8 + years relevant experience in data analytics & business intelligence required
Passion for Customers: Understands customers and business stakeholders to provide needed insights to drive improvements and efficiencies.
Thinks Strategically: Quickly identifies and acts on opportunities, combining forethought with action based on an understanding of internal and external environment and its impact.
Entrepreneurial: Adaptive and motivated to build and lead while "rolling up their sleeves" to get it done
Develops People and Organization: Demonstrates a genuine commitment to the time and effort needed to develop oneself and others.
Drives Performance: Holds self and others accountable for the achievement of performance expectations. Creates an environment that enables others to perform at their best.
Acts Decisively: Makes and acts on decisions quickly and effectively and fosters the same in others based on an underlying courage to enable appropriate risk-taking for the business.

Responsibilities

Partners with stakeholders to define optimal use-cases, tools, and solutions to address critical business questions and support decision making.
Manages multiple analytics projects, in partnership with key data SMEs, to evolve AI use-cases and innovative deliverables within timelines and budget
Builds the commercial AI and analytics capabilities including team, infrastructure and processes to support all business functions.
Delivers on data-led initiatives and prioritizes high value outcomes, including impact across marketing optimization, pricing and promotional efforts, BI/Reporting, and store optimization
Delivers on data-led initiatives and prioritizes high value outcomes, including impact across marketing optimization, pricing and promotional efforts, BI/Reporting, and store optimization
Collaborates with the Tech team, providing requirements to create the data infrastructure necessary to implement the commercial AI strategy and to generate actionable insights and ML models for forecasting and optimization.
Defines how the business can create additional value through the algorithms and utilization of data assets and analytics, including developing trainings, documentation, data dictionaries and running workshops with key stakeholders
Collaborates across functions to develop high quality effective analytic and market research support, including Innovation workshops focused on the latest technology and data research
Increase automation to focus the team on value-added analysis and tasks, and increase the pace of development across the data & analytics function