About The Position

As the Director of Product Management, you will own the product strategy and portfolio roadmap for our data / artificial intelligence offerings within our North American Pharmaceutical Services segment. You’ll drive customer-centric innovation, and partner closely with Engineering, Data/AI, Security, and the Business to deliver differentiated, secure, and scalable products. You combine strategic product leadership with hands-on execution—grounded in market insight, strong technical acumen, and data-driven decision-making.

Requirements

  • Minimum Requirement - Degree or equivalent experience. Typically requires 12+ years of professional experience and 4+ years of management experience.
  • Critical Skills 8+ years of experience in in product strategy/management, management consulting, or transformation roles; and at least 3 years leading cross‑functional initiatives
  • Deep understanding of healthcare industry; experience with data platforms and AI use‑case enablement
  • Act as a strategic advisor to business and technology leaders to shape Data & AI strategy, operating model, and investment priorities
  • Strong interpersonal skills with ability to interact effectively with all levels of staff and external vendors
  • Establish success measures and insights to evaluate product value realization.
  • Experience with Agile methodologies and modern product management tools.

Nice To Haves

  • Ability to balance long-term vision with short-term execution.
  • Proven track record of delivering successful products in a fast-paced environment.
  • Strong leadership and team-building capabilities.
  • Strong attention to detail and excellent organizational skills.
  • Ability to work well under pressure in a fast-paced environment while meeting established deadlines.
  • Excellent verbal and written communication skills.

Responsibilities

  • Strategy & Portfolio Leadership Define and socialize the product vision and multi-year roadmap aligned to company OKRs and revenue targets.
  • Build portfolio strategies (core platform, AI/ML, integrations, ecosystems, and expansion plays) that balance growth, retention, and scale.
  • Translate market signals, customer needs, and competitive analysis into clear strategic bets and hypotheses.
  • Product Discovery & Execution Oversee discovery with Design and Engineering—problem framing, JTBD, prototypes, usability testing, and validation.
  • Drive execution through modern Agile practices (Scrum/Kanban), backlog prioritization, and cross-functional alignment.
  • Partner with Engineering on technical feasibility, platform investments, scalability, and reliability.
  • Data-Driven Decisions & Metrics Define product success metrics (adoption, activation, retention, AOP, feature engagement, time-to-value).
  • Establish instrumentation and analytics (e.g., product telemetry, funnels, cohort analysis) to inform prioritization.
  • Go-to-Market & Customer Lifecycle Collaborate with the business on positioning, packaging, pricing, enablement, and launch readiness.
  • Partner with the business to drive onboarding, value realization, renewal, and expansion motions.
  • Engage the business and 3rd parties to shape roadmap and validate product-market fit.
  • Security, Compliance, and Responsible AI Ensure “privacy by design,” secure defaults, and compliance with relevant frameworks (e.g., SOC 2, ISO 27001, GDPR/CCPA).
  • Collaborate with Security, Legal, and Data Governance on risk management, model lifecycle, and AI transparency.
  • Establish standards for model evaluation, data quality, and ethical use of AI.
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