Director, Customer Relationship Management (Utilities)

X-Energy • Rockville, MD

15d • Onsite

About The Position

X-energy is looking for professionals to join our Global Business Development team in the role of Director, Customer Relationship Management. This position provides market segment leadership for development of potential customers in the utilities market for X-energy. Directors are expected to identify potential customers, customer requirements and actively engage with them toward becoming qualified customers.

Requirements

• Bachelor’s degree in an engineering discipline or a related technical field; MBA preferred.
• 10 plus years in nuclear or electric power generation sector project development, sales/business development, account management industries/manufacturing.
• Expert level knowledge of the sales cycle in nuclear power, electric utility, industrial or process industries.
• Demonstrated subject matter expertise relevant to nuclear new build programs for either electricity or industrial heat production such as engineering, economics, technical, licensing, finance, etc.
• Practices and exhibits emotional intelligence when supervising and working with peers, customers, staff, and subcontractors.
• Excellent and demonstrated written and verbal communications skills including presenting complex financial and technical material to global audiences.
• Excellent organization, planning and time management skills along with the expertise and affinity to work independently.
• Knowledge of nuclear power reactor technologies and/or industrial heat/hydrogen technologies.
• Working knowledge of U.S. nuclear export control rules and regulations.
• Demonstrated proficiency with Microsoft products, especially Excel and PowerPoint.

Nice To Haves

• MBA preferred.

Responsibilities

• Initiates, develops, and manages potential customer relationships.
• Plans, manages, and achieves customer goals and objectives for assigned customers.
• Leads engagement with assigned customer(s).
• Develops, supports, and implements market, customer relationship plan.
• Advises business development leadership on key customer priorities and objectives.
• Gathers customer intelligence to identify customer needs, requirements, and value proposition.
• Determines and communicates customer value propositions to company leadership and stakeholder organizations such as business development, engineering, licensing, supply chain.
• Directs and manages responses to customer requests, including workshops, presentations, formal Requests for Information, Requests for Proposals, etc.
• Actively supports capture activities, plan development and implementation including proposal development support.
• Manages one or more Business Development Managers as assigned.
• Perform other duties as necessary.

Benefits

• X Energy, LLC offers a robust benefits package that includes a 401K plan with an employer match, Medical/Dental /Vision Insurance, Life and Disability Insurance, Paid Time Off, and a Tuition Reimbursement/Professional Development policy that supports the continuing education of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees