Director, Customer Outreach - Animal Health
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About The Position
The Director, Customer Outreach – Animal Health, will lead and manage sales performance and sales strategy execution of Inside Sales, Field Sales Development, and Pet Acquisition teams. Your leadership will be instrumental in cultivating a high-performance culture while enhancing talent diversity and expanding capabilities to drive exceptional sales results. Reporting to the Executive Director of Sales Enablement, the Director will identify opportunities to create solutions and implement technology that advances our Company as the leading partner for biologics, parasiticides, therapeutics, and technology within the assigned account base and sets the standard for our social commitment for the well-being of every animal. Additionally, this position is responsible for ensuring the development and implementation of innovative customer contact approaches for a remote based department and staying abreast of technology advances in telephony, MCM, remote engagement, call monitoring, and virtual platforms to create efficiency and maximize reach and frequency with assigned accounts. This position provides financial acumen coaching and support to ensure acct negotiations meet gross-to-net (GTN) strategies and objectives. The candidate must be focused strategically, in alignment with the Sales and Commercial Operations and Sales Enablement Lead, to think long term in building a road map to a future state of alignment within the department. The position estimates travel requirements of 25-50%. Candidates located in proximity to an international airport are preferred.
