Director, Customer Insights - Neurology

Regeneron PharmaceuticalsSleepy Hollow, WY
23d

About The Position

Regeneron is seeking a Director, Insights & Analytics (I&A) to join our team! As part of an exciting upcoming launch in generalized myasthenia gravis (gMG), this role will play a critical role in shaping analytics, insights, and decision-making during a pivotal moment for the organization In this role, a typical day might include: The Director, I&A will report into an Executive Director, I&A within the Commercial Strategy and Insights and Analytics (CSI&A) department. This role will oversee a high-performing team (internal and external) responsible for generating actionable insights from a broad set of I&A sources, to inform business decisions. The role will partner with and serve as a strategic advisor to the Neurology Commercial Business Unit (CBU) and will partner with other leaders to grow and develop talent within the CSI&A team. This role might be for you if you can/have:

Requirements

  • Minimum BS with 12+ (or MS with 10+) years of pharmaceutical/biotech commercial experience, in roles of increasing accountability; prior experience with market-leading brands required and neurology or rare disease experience is desired
  • Functional expertise in business analytics, HCP consumer/patient insights, primary research methods, analog forecast development and competitive intelligence
  • Prior experience managing I&A groups with responsibility for analytics, HCP consumer/patient insights, market access analytics, and competitive intelligence
  • Demonstrated knowledge of the legal and regulatory environment, as it relates to commercialization in the pharmaceutical/biotechnology industry
  • Knowledge of data industry standards
  • Proven ability to influence, communicate and negotiate with all levels of management across functional and business unit boundaries
  • Extensive experience with managing numerous projects concurrently against stringent deadlines
  • Prior experience working with I&A projects and initiatives where a balance between project rigor and timeliness was needed
  • Ability to think strategy to execution, with hands-on experience in implementing large initiatives with cross-functional stakeholders
  • Expertise in data visualization and data storytelling
  • Strong interpersonal, facilitation and communication skills, with the ability to resolve conflict, drive consensus and work across multiple departments
  • Strong organizational, project management, influencing and change management skills
  • Proven ability to manage multiple project and priorities concurrently, while meeting stringent deadlines

Responsibilities

  • Lead the I&A Neurology team in providing business analytics, customer insights and competitive intelligence to address all commercialization needs
  • Collaborate with the ED, I&A to set the strategic I&A direction that aligns with overarching priorities and helps drive launch excellence
  • Foster innovative solutions and a design-thinking approach aligned with strategies for the Neurology business.
  • Develop people from both a functional skills and leadership perspective, with the goal of growing internal talent
  • Assess and implement novel methodologies and frameworks to a) garner meaningful insights to inform business decisions a rapidly developing Neurology CBU; and b) enhance brand differentiation and impact
  • Lead efforts to identify and crystalize insights that inform strategic plans
  • Collaborate with the Neurology CBU and other members of leadership to identify, predict and inform business decisions relating to the competitive outlook for gMG
  • Develop and maintain a mutually beneficial partnership with CBU stakeholders; ensure insight generation and feedback are embraced; strike a balance between project rigor, timelines and ability to influence decisions
  • Coordinate alignment with stakeholders on all insights and analytics agendas
  • Work with other CSI&A leaders to develop standardized adoption of capabilities such as marketing mix, promotional optimization, data science, market structure analysis, patient/treatment flow modeling, analog modeling and ML/AI methodologies across I&A
  • Proactively communicate with the Neurology CBU and provide strategic recommendations and insights as well as anticipated future needs
  • Construct and deliver integrated business reviews, I&A summary overviews with leadership from Neurology and CSI&A

Benefits

  • comprehensive benefits, which vary by location
  • health and wellness programs (including medical, dental, vision, life, and disability insurance)
  • fitness centers
  • 401(k) company match
  • family support benefits
  • equity awards
  • annual bonuses
  • paid time off
  • paid leaves (e.g., military and parental leave)
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