Director, Customer Experience
University of North Texas•Denton, TX
420d
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About The Position
The Director of Customer Experience at the University of North Texas is responsible for developing, coordinating, and managing the overall visitor experience at the Welcome Center. This role emphasizes customer service excellence and professionalism, overseeing the Eagle Ambassador program and ensuring a welcoming environment for prospective students and their families. The position requires strong leadership, strategic planning, and collaboration with various stakeholders to enhance the visitor experience and support the university's enrollment goals.
