Director, Customer Engineering

Google • Sunnyvale, CA

10d • $224,000 - $315,000

About The Position

As the Director of Google Cloud’s Customer Engineering, you will have a highly visible leadership role in a fast-growing, quick-moving area of Google’s business. You will drive the team to meet and exceed challenging growth targets while driving client satisfaction. You fully understand the technology of Google’s solutions in the enterprise space, and bring a strong operational approach to recruiting, coaching, and managing your team. In this role, you will have the opportunity to leverage entrepreneurial talents, and run the business autonomously while leveraging where the group fits into the broader organization. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Requirements

• Bachelor's degree in Computer Science or equivalent practical experience.
• 15 years of experience in Technical Sales Engineering in a cloud computing environment or equivalent experience in a customer-facing technical/engineering role.
• 10 years of experience managing teams (e.g. manager of managers) while driving operations and management processes focused on performance of a consumption-based cloud business.
• 10 years of experience creating and managing scale-based pre and post sales technical strategies and programs focused on engineering-led organizations.

Nice To Haves

• MBA or Master's degree in Computer Science.
• 15 years of experience selling complex IT solutions to large companies.
• Ability to engage and influence C-level relationships with executives both technical and non-technical.
• Ability to lead with enthusiasm and flexibility in a fast-paced, constantly evolving team environment.
• Ability to learn, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space.

Responsibilities

• Manage a team of Customer Engineering Managers to meet quarterly and annual business growth goals for the region by working with enterprise companies.
• Recruit talent and coach the team with a focus on providing actionable, forthright feedback.
• Create and drive innovative programs focused on achieving growth at scale.
• Work through and directly manage details in the business as required.
• Work at executive level with customers/prospects and participate directly in the key accounts within the region.
• Continue to inject operational accuracy into the organization.
• Lead the team and support accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees