Celestica International Inc.-posted 3 months ago
$140,000 - $195,000/Yr
Full-time • Senior
Bothell, WA
5,001-10,000 employees

The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads or a group of customers sub-division, or manage a significant or strategic account in our growing Connectivity and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services. The Director is responsible to manage the overall relationship with a group of customers including, but not limited to, the following responsibilities: Contract and commercial management, Account profitability and financial performance, Overall Customer Satisfaction, Developing and executing Account Plans for growth, Pricing and quoting (supervising activities from Sales, SCM, Quoting and CFT), Identifying customer needs and expectations and opportunities for growth, Supporting Sales and Business Development for new and competitive business quotes, Coordination of new program introductions and product transfers between sites.

  • Manage a team of global program managers and Customer Focus Team leads.
  • Oversee contract and commercial management.
  • Ensure account profitability and financial performance.
  • Maintain overall customer satisfaction.
  • Develop and execute account plans for growth.
  • Supervise pricing and quoting activities.
  • Identify customer needs and opportunities for growth.
  • Support Sales and Business Development for competitive business quotes.
  • Coordinate new program introductions and product transfers.
  • Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and team leadership.
  • Working knowledge of EMS/JDM/ODM business engagement models.
  • Experience in contemporary supply chain management principles and practices.
  • Demonstrated ability to achieve financial performance objectives in both revenue and profit.
  • Comfort with key operational and financial metrics.
  • Significant experience with information and management systems.
  • Five years experience in Account Management or Business Development roles.
  • Ability to mentor and motivate a geographically dispersed and culturally diverse organization.
  • Strong analytical skills with the ability to challenge and make decisions based on limited data.
  • Ability to manage complexity across multiple organizations and product lines.
  • Experience in hardware manufacturing, preferably with EMS background.
  • Multi-Geo Site Ops and P&L Responsibility.
  • Hardware Procurement and OEM experience.
  • Salary range: $140,000 - $195,000.
  • Remote position with travel as necessary.
  • Equal Opportunity Employer.
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