Director, Credit and Collections

Trimble • Westminster, CO

83d • $144,584 - $195,252 • Hybrid

About The Position

In this pivotal role, you'll develop best-in-class credit policies and lead a high-performing team to recover outstanding receivables across a diverse portfolio, including SaaS, software, and hardware. You're the ideal candidate if you possess a deep understanding of B2B credit risk, commercial collections, and customer success strategies, from small subscriptions to enterprise accounts. Crucially, you'll drive IT automation (RPA, AI) and process improvements in our dynamic, technology-driven environment. Reporting directly to the VP, Finance Transformation, you'll safeguard our financial health, maximize cash flow, and ensure customer success.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field. MBA or relevant professional certification (e.g. CCE) preferred.
• Minimum of 8-10 years of progressive experience in credit and collections, with at least 3-5 years in a leadership or management role.
• Demonstrated experience in a company with both software/SaaS and hardware product lines is highly preferred.
• Proven track record of successfully managing large accounts receivable portfolios and improving DSO.
• Strong analytical skills with the ability to interpret complex financial data and make sound credit decisions.
• Excellent leadership, team-building, and interpersonal communication skills.
• In-depth knowledge of credit risk assessment methodologies, commercial credit laws, and collections best practices.
• Proficiency with ERP systems (e.g. Oracle, NetSuite, SAP) and dedicated credit & collections software such as FIS/GetPaid.
• Advanced Excel skills for data analysis and reporting.

Responsibilities

• Drive a global credit & collections vision that balances growth and risk, tailored to Trimble's hybrid software + hardware model.
• Champion process and tech improvements across credit approval, order-to-cash, and collections workflows to boost speed, accuracy, and scalability.
• Lead, mentor, and grow a results-driven team focused on performance, accountability, and exceptional internal and external service.
• Oversee credit risk assessments for new and existing customers, factoring in financial health, contract structures, and industry dynamics.
• Direct all collections efforts to reduce DSO and bad debt across subscription and hardware revenue streams-delivering on SLAs and business goals.
• Deliver data-driven insights and reporting on aging receivables, credit risk, and bad debt trends. Present strategic recommendations to senior leadership.
• Maintain full adherence to regulatory, internal control, and audit standards.
• Partner cross-functionally with Sales, Finance, Legal, and Ops to support healthy growth and customer experience.
• Oversee relationships with third-party collection agencies and credit bureaus as needed.

Benefits

• Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.
• Tax savings plans for health, dependent care and commuter expenses.
• Paid Parental Leave.
• Employee Stock Purchase Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees