Director, Creative

Universal Music Group•New York, NY

11d

About The Position

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Famehouse powers D2C for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration—both within FH and with our partners. We are passionate about the impact of D2C & merchandise for artists, providing a full-service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more. How We LEAD Famehouse is seeking a Creative Director to oversee and elevate design and creative strategy across some of the world’s most iconic artists. This role blends hands-on artistry with creative vision. The Creative Director will collaborate closely with the Creative Team, Product Development, Account Management, Digital Creative Services, and UMG label partners, as well as directly with artists and management teams, to concept and execute best-in-class campaigns and products.

Requirements

7+ years’ experience managing projects and creatives from ideation to execution, preferably in music or fashion/retail.
Established track record of selling through creative concepts and strategies to clients.
Natural collaborator. Must be willing to set ego aside to deliver for our customers (both fans and artists).
Exceptional verbal and written abilities.
Deep understanding of what goes into our work and this role, including: Music fandom and the fan to artist connection. Brand differentiation across artists and music genres. eCommerce, specifically trends and best practices as they apply to the fan to artist relationship. Creative approach to problem solving.
Comfortable juggling multiple high priority projects simultaneously with strong attention to detail.
Ability to stay flexible, calm and collected under pressure, and to be accountable for meeting deadlines amidst changing client needs.
Self-starter attitude, capable of owning important responsibilities from inception to completion.
Strong critical thinking skills and an ability to make decisions informed by data.
Highly skilled in Photoshop, Illustrator, and InDesign.
Proficiency in Microsoft Office.
Bachelor’s degree in graphic design, illustration, fashion design, marketing, or a related field.

Responsibilities

Lead Creative Direction – Own the creative vision for UMG’s top-tier artists from concept through execution, ensuring alignment across branding, graphics, and product design.
Develop unified brand storytelling and visual identities that reflect each artist’s voice.
Bring deep knowledge of pop culture, fashion, and design trends to inform strategy and keep teams connected to the cultural landscape.
Lead brainstorming and ideation sessions that push creative boundaries and foster innovation across teams.
Direct, design, delegate, and manage presentations, graphics, apparel and product designs, collections, and branding materials.
Partner with Product Development to interpret artists’ creative vision into innovative, authentic, and trend-informed physical products.
Review creative concepts, proposals, and deliverables, offering guidance that sharpens execution and strengthens overall creative output.
Translate brand and management direction into actionable briefs with clear objectives, timelines, and deliverables.
Team up with label creative partners to execute strategic and cohesive creative aligned with UMG’s highest-tier artists and rollout plans.
Collaborate directly with artists and management to bring the artist’s creative vision to life while balancing internal strategy and planning.
Attend label and artist meetings as a key creative partner, presenting ideas and ensuring alignment across all creative touchpoints.
Assign projects to in-house and freelance designers, providing clarity, feedback, and collaboration.
Curate designer groupings based on skill, aesthetics, and availability.
Offer strategic direction, constructive feedback, and career development support to direct reports.
Oversee project schedules to ensure on-time delivery.

Benefits

Comprehensive medical, dental, and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
A variety of ways to prioritize much-needed time away from work including:
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Check out our full overview of benefits on the Perks Playlist page of the career site.