Director, Creative Operations
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About The Position
We are a people-powered beauty ecosystem, leveraging unique and engaging online and offline experiences as well as consumer participation to fuel our growth. In 10 years, we have built an iconic brand that has revolutionized how consumers, and how the industry, think of beauty. The foundational DNA of our brand is resonant across generations, timeless, and ripe for building upon. Our next step is to bring Glossier to more people in more places. We are inclusive, customer-devoted, curious, courageous, discerning, and results-driven. Our Creative team is seeking a strategic, creative, collaborative and highly-organized Director to lead our Creative Operations capacity. Creative Operations is a workgroup within our in-house Global Creative team, responsible for intake, validation and prioritization of creative requests, development and maintenance of a unified job tracking system capable of real-time status and tailored team dashboards, development of both discrete project and high-level campaign schedules, creative resource management, trafficking, print and object specification, and release of final artwork. Creative Operations also serves as our primary bridge to cross-functional stakeholders and senior leadership, principally Brand Marketing, Wholesale, ECOM and Product Development/Marketing. Day to day, you'll be leading, mentoring and orchestrating a team of Creative Project Managers at various levels of experience, to assure all creative requests, big and small, are executed in alignment with exacting brand standards, on time and under budget. To do so, you will partner intimately with each of our Creative team leads, and their respective disciplines (Creative Strategy, Copy, Brand Design, Packaging and Merch Design, Art Direction, Visual Merchandising and Experiential, and Asset Production) to continually evaluate and optimize existing workflows, and assure each workgroup is set up for success at the onset of, and throughout, any given project. Together, we will bring inspiring, resonant brand stories and product innovations to our growing community audience.
