Director, CRA Policy & Program Compliance

Fifth Third Bank • Detroit, MI

2d

About The Position

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. The Director, CRA Policy & Program Compliance is a people‑manager role responsible for leading the Bank’s CRA policy execution, program compliance oversight, and control environment. This role ensures Community Reinvestment Act (CRA) regulatory requirements are consistently translated into effective policies, procedures, and operational practices across the enterprise. This position provides essential execution and governance support to CRA compliance leadership and CRA strategy teams. The role enables strong regulatory outcomes, sustainable exam readiness, and effective CRA performance by managing the day‑to‑day compliance infrastructure that underpins CRA programs and initiatives.

Requirements

• Bachelor's degree required or equivalent experience; Master's preferred.
• Ten+ years experience administering the Community Reinvestment Act.
• Must have prior CRA, fair lending and/or risk management regulatory experience or experience in a large financial services institution.
• Broad-based knowledge of financial services-related activities, including a strong ability to quickly grasp and identify issues and their applicability to a wide range of businesses (e.g. products, operations, systems, etc.) within a large institution.
• Extensive knowledge of laws and regulations related to CRA.
• Strong understanding and experience dealing with state and federal regulators and self-regulatory agencies.
• Proven ability to drive key business initiatives.
• Strategic orientation with the ability to present a compelling case and articulate a program mission, goals and priorities strategically and tactically.

Responsibilities

• Lead, coach, and develop a team responsible for CRA policy execution and program compliance oversight
• Own and maintain CRA policies, procedures, standards, and control documentation; ensure timely updates in response to regulatory change
• Translate CRA regulations, supervisory guidance, and compliance direction into clear, executable requirements
• Oversee CRA program controls, monitoring activities, and testing support functions
• Coordinate CRA regulatory exams, compliance testing, and audit readiness in partnership with Compliance, Risk, and Internal Audit
• Manage CRA issue identification, root cause analysis, remediation tracking, and closure
• Provide CRA compliance advisory support to lines of business and CRA strategy partners
• Support CRA training programs, job aids, and knowledge management resources
• Prepare and deliver management and governance reporting related to CRA compliance program health and risk
• Directly manage CRA compliance and program support staff
• Responsible for performance management, coaching, development planning, and succession planning
• Foster a strong culture of accountability, collaboration, and risk awareness

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees