Director, Corporate Communications - Global Payment Network

Capital One•McLean, VA

About The Position

As the Director, Global Payments Network Communications, you will lead strategic external communications initiatives to advance the Discover Network’s reputation, manage issues, and support key business objectives. You’ll manage high-impact programs, collaborate with cross-functional teams, and work with internal and external partners to deliver effective media relations, corporate storytelling and client services strategies. This position requires exceptional leadership, judgment, teamwork, and results focus. An open mind and a passion for finding creative new ways to solve problems and deliver results are essential to the success of this role.

Requirements

Bachelor’s degree or military experience
At least 8 years of communications experience

Nice To Haves

9+ years of experience in public relations or communications, the financial services or technology industries.
1+ years of experience working with global payment networks
Experience managing international communication strategies
Experience managing multiple simultaneous communication initiatives

Responsibilities

Serve as a strategic advisor to internal leaders and partners on external communications initiatives.
Lead planning and execution of data-backed, communications campaigns aligned with enterprise and line-of-business priorities.
Partner with the issues and crisis communications team to support critical messaging needs for Network participants.
Build and maintain relationships with internal and external stakeholders.
Partner with global teams to drive media relations efforts to secure visibility in priority outlets.
Correspond cross-functionally to maintain various Discover Network fact sheets and corporate information.
Leverage data to evaluate results, extract insights and optimize future programs
Stay informed about industry trends to inform and enhance communication strategies