Director, Core Implementations

Fiserv • Berkeley Heights, NJ

123d • $136,000 - $225,600 • Onsite

About The Position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. As a Director, Core Implementations, you lead a team that turns complex migrations into clear, repeatable outcomes for banks and credit unions. You build implementation plans that map directly to a client's operational goals, coach your team through technical and organizational change, and partner across product, support and client success to make adoption measurable. You're curious about what success looks like for each institution and pragmatic about the steps it takes to get them there.

Requirements

• 8+ years of experience in project management and system implementations within financial services.
• 8+ years managing large-scale software deployment projects.
• 8+ years in client-facing roles, including leading teams and managing customer relationships.
• Willingness to travel as required for client engagements and cross-office collaboration.

Nice To Haves

• Deep knowledge of the DNA platform's functionality and operational impact.
• Demonstrated success improving implementation methodologies and playbooks.
• Strong background in financial-services operations and core banking technology.
• Experience managing multi-million-dollar implementation budgets and enforcing deadlines.
• Proven ability to run multiple concurrent projects while maintaining quality and client satisfaction.

Responsibilities

• Lead and develop the DNA implementation team to deliver on-time, on-budget deployments.
• Design and execute implementation strategies tailored to client priorities and risk profiles.
• Oversee client training, enablement and handoff to operations to drive platform adoption.
• Coordinate cross-functional stakeholders to resolve technical or process blockers.
• Monitor project schedules, budgets and risks; escalate when thresholds are exceeded.
• Use post-implementation metrics to refine methodology and improve future rollouts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities