Director, Continuous Improvement

Pfizer • Pearl River, NY

4h • Onsite

About The Position

This is a leadership position in Clinical Immunoassays & Diagnostics (CID) within Pfizer Vaccine Research and Development (VRD). Reporting to the Head of CID Operations, the position will apply a diverse skill set to design, implement, and lead programs to optimize quality, compliance, training, and operational efficiency in the execution of CID’s core function: validation of high-throughput clinical assays and their use for sample analysis supporting key readouts for Pfizer’s vaccine clinical trials. This leader will foster a culture of continuous improvement and identify tools, technology, and business processes to achieve improved operations. How You Will Achieve It Director of Continuous Improvement will work with CID’s functional leaders and their teams to identify opportunities for operational improvements; providing solutions and leading the implementation of such solutions to solve business challenges Lead change management of continuous improvement initiatives and programs Ensure CID colleagues are compliant with training programs; liaise with VRD’s Quality & Compliance organization to ensure robust training program for all colleagues Proactively identify opportunity to deploy internal and external resources for robust and sustained manager training program for CID managers Partner/collaborate with PX and site onboarding team to create synergies and establish CID-specific onboarding program that complements VRD and Pfizer onboarding programs Ensure framework elements are in place to enable cross-functional ownership, actively manage change, and develop metric-based assessments of CID’s operational productivity and efficiency Collaborate with other CID Leadership, in change management for rollout of new programs and business processes within CID; drive continuous improvement activities within CID operations; help foster climate of change Leads special projects and high-profile initiatives both within CID and cross-functionally within VRD ensuring operational execution of such programs Seeks and develops new tools and technology for driving CID operations ensuring ongoing success supporting expanding vaccine portfolio Quality: Ensure that Pfizer's values are reflected on a continuous basis in day-to-day job functions.

Requirements

• Bachelor’s degree in one of the disciplines relating to drug development, business management, or organizational effectiveness
• 8+ years of experience in healthcare, pharmaceutical, diagnostics, or clinical laboratory industries
• Strong experience with successful business processes improvements
• Strong business acumen enabling successful articulation of linkage between business decisions and business objectives.
• Strong project management, change agility and problem-solving capabilities.

Nice To Haves

• Advanced Degree is desirable
• Demonstrated excellence in communication, both oral and written with leaders, colleagues, partners, and customers.
• Experience preparing and delivering creative and targeted presentations to intended audiences.
• Demonstrated skills and success in relationship building, negotiation, and influencing.
• Ability to anticipate situations and problems and take initiative & appropriate action.
• Proven ability to define and lead projects, track and execute with quality and timeliness on complex programs of work.
• Strong analytical skills to be able to quickly and effectively solve problems and overcome challenges.
• Demonstrated curiosity, creativity and innovation in approaches to business operations.
• Ability to effectively manage competing priorities in a fast-paced environment and pivot appropriately to demands.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Responsibilities

• Director of Continuous Improvement will work with CID’s functional leaders and their teams to identify opportunities for operational improvements; providing solutions and leading the implementation of such solutions to solve business challenges
• Lead change management of continuous improvement initiatives and programs
• Ensure CID colleagues are compliant with training programs; liaise with VRD’s Quality & Compliance organization to ensure robust training program for all colleagues
• Proactively identify opportunity to deploy internal and external resources for robust and sustained manager training program for CID managers
• Partner/collaborate with PX and site onboarding team to create synergies and establish CID-specific onboarding program that complements VRD and Pfizer onboarding programs
• Ensure framework elements are in place to enable cross-functional ownership, actively manage change, and develop metric-based assessments of CID’s operational productivity and efficiency
• Collaborate with other CID Leadership, in change management for rollout of new programs and business processes within CID; drive continuous improvement activities within CID operations; help foster climate of change
• Leads special projects and high-profile initiatives both within CID and cross-functionally within VRD ensuring operational execution of such programs
• Seeks and develops new tools and technology for driving CID operations ensuring ongoing success supporting expanding vaccine portfolio
• Ensure that Pfizer's values are reflected on a continuous basis in day-to-day job functions.

Benefits

• participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program
• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Director