Director, Consumer Lending Analytics

Merrick Bank • Wilmington, DE

22h

About The Position

The Director of Consumer Lending Analytics is a high-visibility role that will contribute to driving growth and improving risk-adjusted returns for Merrick’s Recreational and Flow Lending businesses. Merrick’s Recreational Lending business offers secured installment loans through our dealer partners for RVs, boats, trailers, and more. Merrick’s Flow Lending business purchases consumer loan assets originated and serviced by other lenders. This role will lead improvements across credit strategy, verification strategy, pricing, and valuations. The Director will work closely with cross-functional teams – including business line partners, finance, data science, compliance, and second line credit risk – to launch new initiatives that align with business priorities and needs of both our partners and end customers.

Requirements

• Bachelor's degree in a quantitative field (e.g., Business, Economics, Finance, Statistics, Engineering, Math, or Sciences) is required.
• Five (5) years of experience using data-driven analysis to inform business or product strategy.
• One (1) or more years of experience managing others.
• Strong verbal and written communication skills with the ability to present to executive leadership.
• Proficiency with SQL or a scripting language (e.g., Python, R).
• Proven ability to solve complex, open-ended business problems, leveraging large analytical datasets.
• Proficiency with Microsoft Office tools such as Excel and PowerPoint.
• Proven ability to develop cross-functional relationships and get work done as a team.

Nice To Haves

• Previous experience in consumer financial services or fintech industries, particularly with indirect and/or secured lending products.
• Experience with credit policy and/or pricing strategies.
• High curiosity and learning agility, with a strong initiative and willingness to roll up one’s sleeves.
• Familiarity with consumer financial services regulations.

Responsibilities

• Credit Strategy: Optimizes credit policies such as approve/decline criteria, policy limits, verification requirements, and risk model implementations.
• Performance Monitoring and Valuations: Develops, monitors, and interprets key performance indicators (KPIs) and financial metrics to effectively manage the P&L, providing actionable insights that support strategic decision-making.
• Pricing & Product Optimization: Conducts comprehensive, data-driven analyses and market research to identify opportunities for product enhancements, pricing adjustments, and partner/customer experience improvements that increase profitability and market positioning.
• Verification Strategy: Evaluates internal policies and external solutions to improve customer verifications such as income and employment.
• Collaborates Cross-Functionally: Initiates collaboration across departments —including business line partners, finance, data science, compliance, and second line credit risk — to coordinate efforts, share insights, and ensure successful implementation of strategic initiatives.
• People Leadership: Lead and develop a team of analysts to deliver key business objectives, providing coaching, feedback, and professional growth opportunities.
• Compliance with Laws and Regulations · Responsible for complying with all of the Bank’s internal control policies and procedures. · Responsible for understanding and complying with all laws and regulations to which the Bank is subject. · Responsible for communicating problems in operations, noncompliance with the code of conduct, noncompliance with laws and regulations, policy violations, or illegal acts.
• Additional Responsibilities · Perform other duties as assigned by senior management. · Maintain ethical standards, judgment, and confidentiality in all matters.

Benefits

• Competitive Pay, including a Bonus Target or Variable Pay Incentive Program
• Benefits Package -Medical, Dental, and Vision (plus much more)
• 401(k) Plan with Company Match
• Short- & Long-Term Disability
• Wellness Programs
• Group Life and AD&D Insurance
• Paid Vacation, Sick Days and bank Holidays
• Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Director