Director, Consulting

FoodChain ID Group, Inc

3d•Remote

About The Position

The Director, Consulting, Digital Solutions, provides global leadership across the Digital Consulting organization. The incumbent ensures high-quality, consistent, and efficient delivery of consulting services worldwide while driving operational excellence, financial performance, and a unified consulting methodology. The role will report to the VP of Services, Digital Solutions.

Requirements

10+ years of experience in consulting/professional services, including 5+ years in global leadership.
5+ years direct experience in Enterprise SaaS implementation, consulting, or managed services delivery.
Strong leadership and communication skills.
Strategic thinker with strong problemsolving capabilities.
Skilled in change management and organizational transformation.
Highly organized and capable of managing multiple global initiatives.
Strong relationshipbuilding and influencing abilities.
High learning agility and continuous improvement mindset.

Nice To Haves

Experience with new product development, R&D, or Quality functions in a CPG, F&B, or related process industry is highly preferred.
Hands-on experience with PLM, ERP, Recipe & Specification systems is highly preferred.
Bachelor’s degree in IT, Computer Science, Information Systems, or Business, with an MBA or a similarly advanced degree in organizational leadership is preferred, but not required, if the candidate has sufficient demonstrable experience.

Responsibilities

Provides leadership and oversight to the Americas/EMEA/APAC Digital Consulting Managers and Staff.
Develops and executes a global Digital Services consulting strategy aligned with the Digital Solutions Customer Experience function.
Leads global planning and execution for Digital Consulting KPIs, revenue and capacity forecasting, utilization tracking, staffing modeling, and continuous training and development of assigned staff.
Ensures successful delivery of global implementation and consulting revenue targets.
Maintains delivery of Digital Consulting services within margin target thresholds.
Establishes global standards for Digital Consulting management and delivery.
Leads professional development of regional Digital Consulting leaders and staff.
Oversees global Digital Consulting planning, recruitment, onboarding, and training.
Fosters a culture of accountability, collaboration, and continuous improvement.
Supports strategic relationships with clients and partners.
Serves as an escalation point for complex client initiatives.
Drives global harmonization of Digital Consulting processes and tools.
Leads cross-functional initiatives within Digital Solutions Customer Experience and ensures methodology compliance within Digital Consulting.
Oversees Digital Consulting risk management and change management practices.