Director, Consultant Relations

Transcarent

120d

About The Position

In this role, the Director of Consultant Relations will serve as a feedback loop and liaison between the consultant community and Transcarent, and as such, will partner closely with our Sales, Client Success and Marketing teams. Our ideal candidate will be one who has an established network and relationships with the broker community today with a track record of success in bringing those relationships to fruition. Consultants and brokers play a critical role in our market and their knowledge of Transcarent is critical to our success.

Requirements

• 5+ years experience in Consultant Relations, Business Development or Strategic Alliances, preferably in the digital health or health plan space.
• Deep understanding of market priorities, trends and challenges.
• Existing relationships with key H&B and subject matter expert broker teams across the U.S.
• Consistent over achievement in quota and revenue goals.
• Proven experience in translating product capabilities into partner or client value.
• Self-motivated and self-driven to achieve results.
• Reliable, consistent, flexible, and adaptable in a dynamic work environment.
• Hard working, self-motivated, and self-aware.
• Demonstrated ability to sell complex healthcare & benefits solutions.
• Ability to travel up to 30%.
• Committed to Transcarent Inc's mission of improving total health and care.

Responsibilities

• Develop an overarching broker strategy that enables education and awareness across a large number of brokers outside of the big 3.
• For critical and prioritized partners, develop house-specific strategies in partnership with cross-functional teams and leadership at Transcarent.
• Explore commercial and creative partnership opportunities with the brokers to create a stickier partnership.
• Educate consultants on Transcarent’s capabilities, differentiators, solutions and approach.
• Develop and nourish trust-based relationships with practice and regional consultant/broker leaders.
• Work cross-functionally across sales, customer success, marketing and product to ensure success through our consultant partners.
• Educate internal teams on broker details, agreements, partnerships, and unique operating tendencies.
• Provide frequent updates to leadership on market feedback, activity, and opportunities to help us learn and pivot where necessary.
• Delegate incoming broker led sales opportunities internally and provide support for both our team and the broker on the pursuit.
• Partner with CS on our mutual BOB to ultimately support client/broker needs, escalations, and key renewals.
• Partner with marketing on broader broker campaigns and outreach.
• Manage RFI update schedule for the houses you own in partnership with our proposal team.
• Provide analytics and reporting around broker engagement and activity.
• Partner with our internal pharmacy counterparts to identify pharmacy opportunities.

Benefits

• Competitive medical, dental, and vision coverage.
• Competitive 401(k) Plan with a generous company match.
• Flexible Time Off/Paid Time Off, 12 paid holidays.
• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance.
• Mental Health and Wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees