Director, Consultant Relations

Hello Heart

115d • $170,000 - $205,000

About The Position

As Director, Consultant Relations, you will play a pivotal role in driving Hello Heart’s commercial growth by developing and deepening relationships within the consulting community. You’ll be responsible for building trusted partnerships, educating consultants on our value proposition, and positioning Hello Heart as the leading digital heart health solution in the market. Reporting into our Vice President, Consultant Relations, you will collaborate closely with Sales, Customer Success, Partnerships, and Marketing to ensure that consultants fully understand our capabilities and drive opportunities for mutual success. You bring strong existing relationships within the Midwest and national markets, working knowledge of the benefits consulting industry, and a passion for advancing digital health.

Requirements

• 7+ years of experience in consulting relations, partnerships, or business development.
• Relationships with and deep understanding of firms such as Mercer, Aon, WTW, Alliant, Segal, Gallagher, and Lockton required (previous experience working at a consulting or brokerage firm strongly preferred).
• Experience with digital health solutions, ideally in a high-growth or start-up environment.
• Excellent presentation and written communication skills, with the ability to influence at all levels.
• Strong technical and systems literacy; adept at leveraging tools for relationship management and sales enablement.
• Proven ability to lead externally facing presentations, manage programs, and drive strategic initiatives.
• Entrepreneurial mindset—motivated, proactive, and passionate about improving heart health outcomes.
• Willingness to travel up to 50% of the time, ideally located in a CST zone state.

Responsibilities

• Develop and nurture relationships with key consulting firms to expand Hello Heart’s visibility and influence within the benefits ecosystem.
• Create consultant-focused enablement materials such as playbooks, FAQs, and objection-handling guides to support Sales and Customer Success teams.
• Collaborate cross-functionally with teams including Customer Success, Partnerships, and Strategic Alliances to ensure consistent consultant engagement.
• Partner with Sales and Customer Success to identify risks and opportunities related to consultant partnerships.
• Coordinate and participate in events and sponsorships hosted by consulting firms to drive brand awareness and lead generation.
• Optimize investments in consulting vendor programs (e.g., Mercer VIP) and support responses to consultant-driven RFPs.
• Ensure consultant feedback informs go-to-market strategies and solution development.
• Maintain strong internal relationships that reflect Hello Heart’s mission and values.

Benefits

• Positive, diverse, and supportive culture.
• Collaborative, creative, and courageous work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 101-250 employees