Director, Compute & Storage Infrastructure Engineering

Adobe•Lehi, UT

About The Position

Adobe is seeking an experienced Director-level leader to head its Compute and Storage Infrastructure Engineering teams, which include leaders, architects, and senior engineers. This individual will be responsible for identifying, organizing, and advancing key initiatives, building and maintaining a high-performing team, and collaborating closely with internal customers and partners. The role involves providing strategic vision to support Adobe's efforts in scaling, standardizing, and optimizing both public and private cloud services. The ideal candidate will possess strong business acumen and a technical background in large-scale enterprise and cloud computing, with experience supporting operations and engineering teams in an agile environment. A proven track record of delivering results on schedule, excellent written and verbal communication skills, and the ability to inspire change and maintain focus on both strategic goals and specific details are essential.

Requirements

10-15 years of experience directing large, diverse global cloud infrastructure teams (or a closely related field) with at least 5 years of experience supervising other managers
Strong background in infrastructure engineering fundamentals, technologies, and established guidelines
Experience with Agile development: Scrum or other iterative methodologies
An eagerness and tenacity to influence others to achieve goals and perform at a high level
Confidence to tackle the unknown, challenge assertions, mediate disputes, hold collaborators accountable, and manage leadership / customer expectations proactively
Ability to deftly shift focus as objectives and priorities change, including resource realignment
Strong organizational skills, a keen attention to detail, and the ability to coordinate, prioritize, and manage multiple complex activities
Proficient at breaking down complex problems into manageable, delegable components
Proven ability to manage geographically distributed, multinational teams
Strong written and verbal communication abilities
Experience with ServiceNow (or similar ITSM suite) and strong familiarity with ITIL concepts
Experience with JIRA (or similar project management tools)
Proficiency using Microsoft Office products (PowerPoint, Word, Excel, etc.)

Nice To Haves

MBA or related business degree strongly preferred
Prior experience working as an infrastructure engineer, SRE, developer, or architect is a plus

Responsibilities

Develop and sustain solid partner connections with internal customer teams while consistently aiming to understand their needs and relate to their challenges
Continue driving a department-wide transformation from traditional IT to functioning as a cloud service provider, with a focus on commercializing compute and storage offerings
Correctly estimate and handle a multi-million-dollar annual budget covering all components of Adobe’s corporate and private cloud compute and storage infrastructure as a service
Publish technical roadmaps in collaboration with subordinate leaders and architects to ensure solutions remain current and meet availability, capacity, and performance expectations
Establish, communicate, and manage clear department goals and priorities (objectives and key results)
Develop, maintain, and motivate a high performing, globally diverse team through effective recruiting, mentoring, training, and empowerment
Regularly assess technical and procedural frameworks to confirm they align with internal customer expectations, industry advancements, and operational efficiency & sustainability
Promote a strong culture of operational excellence by directing enhancements to processes and tooling that encourage transparency and accountability
Keep up to date with developments and protocols in compute and storage, along with the competitive vendor environment. This ensures Adobe’s IaaS & PaaS offerings remain outstanding.
Promptly recognize risks / blockers and work assertively to engage with the right partner teams to identify solutions or workarounds
Work closely with program management resources to regularly and proactively communicate needs & requirements, manage delivery expectations, and maintain collaborator alignment
Provide regular product roadmaps and service quality reporting that clearly articulates value delivery amongst partners, internal customers, and senior leadership
Continue fostering a customer-first culture that encourages collaboration and open knowledge transfer