About The Position

As Director, Compliance Systems & Analytics Regulatory and Audit Oversight, you will provide group leadership, guidance and support on Internal/External Audit and Regulatory matters globally, internal controls oversight, inclusive of all Policy and Procedure and compliance systems program governance. Lead on Regulatory and Audit interaction end-to-end. Including initial request review, oversight of responses provided, follow-ups, presentations, engaging with the examiner on potential findings, MAP writing and executing remediation. Role Responsibilities Regulatory and Audit Engagement: Lead Compliance Systems & Analytics (CS&A) participation in regulatory examinations and external audits, ensuring accurate reporting and comprehensive oversight. Provide strategic direction to the CS&A team by aligning and coordinating audit and examination activities within the broader Compliance Systems portfolio. Regulatory and Audit Resolution: Drive timely resolution of open regulatory and audit matters in collaboration with Global Regulatory Management (GRM) and other Compliance stakeholders. Oversight and Remediation: Develop and enhance oversight, tracking, reporting, and remediation plans for identified regulatory and audit items, internal controls concern, ensuring robust governance throughout internal and external engagements. Process Improvement: Identify, recommend, and implement enhancements to regulatory and audit interaction processes to improve efficiency and effectiveness. Champion process simplification, modernization of tools, and guide teams through organizational and procedural changes. Project Consolidation and Prioritization: Establish a consolidated view of Compliance system projects linked to regulatory and audit matters, identifying priorities, dependencies, and potential conflicts for resolution. Monitoring and Reporting: Build and maintain ongoing oversight, tracking, and monitoring mechanisms for Compliance system projects, ensuring transparency and accountability. Internal Audit Leadership: Provide leadership on internal audit initiatives, applying the same rigor and governance as regulatory engagements. Cross-Functional Collaboration: Drive cross-functional initiatives by setting clear expectations and managing delivery across multiple regions and teams. Senior Leadership Communication: Collaborate with senior compliance leadership to communicate risks, emerging trends, and program insights effectively. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/ .

Requirements

  • Deep experience in AML Compliance Regulatory Engagements.
  • Strong leadership skills with experience supporting large, global teams.
  • Excellent communication, problem-solving, and analytical abilities.
  • Comfort working in fast-moving environments and leading through change.
  • Proficiency with AML Compliance Program Governance Frameworks
  • Proficiency with Microsoft Office and ability to adopt new tools quickly.

Nice To Haves

  • Minimum of 10 years of relevant experience in retail/consumer financial services/payment services organizations with multiple financial products, or a regulatory agency or law firm involving payment services compliance issues.
  • 5+ years experience in a compliance management role focusing on anti-money laundering responsibilities.
  • 5+ years experience in a management/supervisory position with multiple multi-jurisdictional direct reports preferred.
  • Law or other graduate degrees are desirable.
  • Substantive understanding of retail/commercial financial products/services.
  • Substantive understanding of anti-money laundering regulations within the banking/financial services industry.
  • Understanding technology and best practices in the compliance field.
  • Proven track record of complex problem solving and decision-making ability.
  • Strong analytical skills.
  • Effective leader and team player.
  • Must be a strong, decisive, bottom-line and action-oriented manager of people and projects, who can obtain results.
  • Effective communicator, orally and in writing.

Responsibilities

  • Lead Compliance Systems & Analytics (CS&A) participation in regulatory examinations and external audits, ensuring accurate reporting and comprehensive oversight.
  • Provide strategic direction to the CS&A team by aligning and coordinating audit and examination activities within the broader Compliance Systems portfolio.
  • Drive timely resolution of open regulatory and audit matters in collaboration with Global Regulatory Management (GRM) and other Compliance stakeholders.
  • Develop and enhance oversight, tracking, reporting, and remediation plans for identified regulatory and audit items, internal controls concern, ensuring robust governance throughout internal and external engagements.
  • Identify, recommend, and implement enhancements to regulatory and audit interaction processes to improve efficiency and effectiveness.
  • Champion process simplification, modernization of tools, and guide teams through organizational and procedural changes.
  • Establish a consolidated view of Compliance system projects linked to regulatory and audit matters, identifying priorities, dependencies, and potential conflicts for resolution.
  • Build and maintain ongoing oversight, tracking, and monitoring mechanisms for Compliance system projects, ensuring transparency and accountability.
  • Provide leadership on internal audit initiatives, applying the same rigor and governance as regulatory engagements.
  • Drive cross-functional initiatives by setting clear expectations and managing delivery across multiple regions and teams.
  • Collaborate with senior compliance leadership to communicate risks, emerging trends, and program insights effectively.

Benefits

  • You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( https://careers.westernunion.com/global-benefits/ ).
  • Family First Program
  • Flexible Time off
  • Medical, Dental and Life Insurance
  • Tuition Assistance Program
  • Parental Leave

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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