Director Complex Claims Severity, Retail

AIG Insurance • Dallas, TX

6d • Onsite

About The Position

Join us as a Claims Complex Director, Severity to take on key responsibilities within a world-class claims function. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As a Leader, you are respected for your deep technical expertise and/or ability to oversee complex commercial property insurance losses. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes. Provide superior customer service and investigate first party commercial property claims.

Requirements

• Multiline claims adjuster experience is a plus.
• Significant work experience in claims preferably handling first party claims.
• Ability to communicate information clearly and concisely both orally and in writing.
• Strong interpersonal skills, effective time management and organizational skills.
• Proficient computer skills.

Nice To Haves

• Experience in General Commercial Property, Business Interruption, Real Estate, Public Entities, Manufacturing, Inland Marine, Boiler & Machinery, Builders Risk, Reinsurance, and Captive Programs is preferred.
• Multinational claim handling is a plus.

Responsibilities

• Coverage review and determination on all files.
• Work with experts on construction, accounting, cause and origin etc.
• Negotiate settlement with insureds and attorneys.
• Work with insureds, attorneys, public adjusters, agents and brokers to resolve issues.
• Manage litigation files with proper direction.
• Must be detailed oriented, have problem solving skills, be self-motivated, proactive, and have forward thinking skills.
• Some travel is required

Benefits

• At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees