Director, Communications Operations

The Coca-Cola • Atlanta, GA

143d • $162,800 - $186,900

About The Position

The Coca-Cola Company has been on a journey to build a networked global organization across more than 200 countries, combining the power of scale and deep local knowledge to drive sustainable growth. This role is part of Enterprise Services, a vital pillar of our networked organization dedicated to providing scalable solutions across the business. As a member of the Communications Operations team, you will play an integral role in driving end-to-end transformation through streamlined processes and state-of-the-art tools. By supporting Public Affairs, Communications and Sustainability (PACS), Executive Leadership (ELT), and Operating Unit (OU) communication teams, the Communications Operation team enables efficient execution of strategies while enhancing the Company's Corporate Reputation on a global scale.

Requirements

• Bachelor's degree and or relevant work experience.
• 7-10 years of relevant work experience is preferred.
• Strong background in strategic planning, design thinking, and agile methodologies.
• Proven experience in developing and operationalizing both strategic and executional plans.
• Excellent project management skills with familiarity in project management software.
• Passion for influencing the adoption of new transformational solutions, approaches, and services.

Nice To Haves

• Experience in global communications.
• Familiarity with digital platforms and user experience design.

Responsibilities

• Lead and support the Global Communications Integrated Planning process to ensure alignment with strategic objectives across the Enterprise.
• Own and manage the Global Communications Quarterly Priority Planning process, ensuring projects are executed efficiently and meeting deadlines.
• Develop and execute Global Charter campaigns to streamline operations and enhance network efficiency.
• Plan, design, and evolve end-to-end process designs that support PACS communications.
• Coordinate communication flows across the network to optimize cross-collaboration and communications effectiveness between teams.
• Build relationships and maintain engagement with key stakeholders to align communications strategies with their needs and expectations.
• Own and manage a Community of Practice to encourage best practice sharing across the Global Communications community.
• Work closely with the managed service agency to plan, design, evolve, and digitize end-to-end user journeys using the Airtable platform.
• Develop fresh ideas and approaches to enhance the effectiveness and engagement of communications campaigns and strategies.
• Demonstrated ability to collaboratively lead cross-functional teams to execute complex processes and structures.
• Oversee the tracking and management of governance frameworks and utilization metrics to ensure alignment with priorities.
• Ensure accuracy, quality, and consistency in communications deliverables and processes.

Benefits

• Work with a portfolio of globally recognized brands like Sprite, Fanta, and Schweppes.
• Commitment to fostering an inclusive workplace.
• Agile work environment that empowers innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Beverage and Tobacco Product Manufacturing
• Education Level: Bachelor's degree