Director, Communications - Marketing Production

Cedars-Sinai•Los Angeles, CA

About The Position

The Director of Communications will lead the Marketing Production function for the ambitious and nimble Creative Studio. Oversee end-to-end production and project management across a diversity of projects including multi-channel campaigns, digital experiences, design systems, brand identity, content, and patient-facing communications. Manage and mentor a team of producers with specialized skill sets (campaign, digital, content, experiential, design), cultivating a culture of craft, inclusivity, and continuous improvement. Own and refine the studio’s project operating model—from intake and briefing through ideation, production, QA, delivery, and measurement—to ensure speed, quality, and efficiency in a complex healthcare environment. Partner closely with Creative, Strategy, Marketing, and cross-functional leaders to align production plans with brand strategy, performance goals, compliance requirements, and the needs of the communities we serve. Build, implement, and continuously optimize standardized processes, toolkits, and governance across project intake, scoping, resourcing, approvals, versioning, and delivery across creative projects. Lead resource management across internal and external talent: forecast demand, plan resources, manage capacity and utilization, and make data-informed tradeoffs to meet timelines and quality standards. Own the Creative Studio budget and financial operations: annual planning, project-level budgeting, cost controls, vendor negotiations, reconciliations, and reporting on budget health and ROI. Establish a best-in-class vendor ecosystem—production companies, post houses, developers, UX research partners, photographers/filmmakers, and specialty shops—managing SOWs, SLAs, performance, and preferred partner rosters. Drive operational visibility and accountability: establish dashboards for pipeline, timelines, risks, costs, and resource utilization; communicate status and tradeoffs to leadership with clarity and data. Coach and develop producers at all levels through clear role definitions, constructive feedback, and growth plans; hire and onboard new talent to elevate capabilities across the team. Pilot new tools and methodologies (e.g., agile/hybrid workflows, asset management, automation, gen-AI assistive tools where appropriate) that improve speed-to-market, quality, and cost efficiency. Act as a connective leader and problem-solver—removing roadblocks, resolving conflicts, and enabling bold, breakthrough creative work that delivers measurable impact for our health system and the communities we serve.

Responsibilities

Build, implement, and continuously optimize standardized processes, toolkits, and governance across project intake, scoping, resourcing, approvals, versioning, and delivery across creative projects.
Lead resource management across internal and external talent: forecast demand, plan resources, manage capacity and utilization, and make data-informed tradeoffs to meet timelines and quality standards.
Own the Creative Studio budget and financial operations: annual planning, project-level budgeting, cost controls, vendor negotiations, reconciliations, and reporting on budget health and ROI.
Establish a best-in-class vendor ecosystem—production companies, post houses, developers, UX research partners, photographers/filmmakers, and specialty shops—managing SOWs, SLAs, performance, and preferred partner rosters.
Drive operational visibility and accountability: establish dashboards for pipeline, timelines, risks, costs, and resource utilization; communicate status and tradeoffs to leadership with clarity and data.
Coach and develop producers at all levels through clear role definitions, constructive feedback, and growth plans; hire and onboard new talent to elevate capabilities across the team.
Pilot new tools and methodologies (e.g., agile/hybrid workflows, asset management, automation, gen-AI assistive tools where appropriate) that improve speed-to-market, quality, and cost efficiency.
Act as a connective leader and problem-solver—removing roadblocks, resolving conflicts, and enabling bold, breakthrough creative work that delivers measurable impact for our health system and the communities we serve.