Director, Commissions & Incentives

T-Mobile • Overland Park, KS

4d

About The Position

T-Mobile is in pursuit of exceptional talent to join our executive team. We’re committed to excellence and innovation, and we are on the lookout for a leader who can steer our company towards new heights of success. In this pivotal role, you will be responsible for driving strategic initiatives and leading a talented team of professionals. The ideal candidate will possess a proven track record of success, demonstrating a keen ability to navigate complex challenges and capitalize on emerging opportunities. As a key member of our executive team, you will play a crucial role in shaping and executing our organizational strategy and contributing to our continued growth and market leadership. Join us in our commitment to driving innovation, inspiring collaboration, fostering a positive company culture, and achieving unparalleled success. Job Overview The Director of Sales Commissions works directly with senior leaders, field sales management and internal partners in Care, Branded Retail, Indirect, and B2B to plan and implement channel compensation plans and strategy. Together with channel leaders, partners and internal customers, the leader works to develop strategies to optimize business processes, drive continuous improvement, and deliver results. The Director will build, support, and implement programs to expand and simplify the operational experience for field sales. In addition, they will partner internally and cross-functionally to align the appropriate support from internal business partners to key objectives. Responsibilities also include support for the cross- channel HQ teams leading enterprise initiatives and business strategy. They will also be responsible for effectively leading staff, contractors, and vendor support, as well as cross-functionally getting results through others. Un-carrier® Responsibilities Accountable for all frontline, field, and internal reporting & KPI metrics related to commissions. Primary data source for cross-channel partners including Marketing, FP&A, Accounting, Payroll, Internal Audit, and Sales Operation Excellence. Responsible for coordinating all User Testing and Audit functions within the organization, including the development and implementation of quality assurance and continuous improvement programs. Serves as a business partner and provides senior-level operations counsel and feedback to guide discussions and strategies related to the channel. Responsible for end-to-end commissions system experience and execution processes. Partner cross-functionally to develop new operational processes in support of products/services, sales initiatives, strategy, organizational change, and other key initiatives across critical internal and external collaborators. Hire and lead a professional operations and reporting support team (as needed); inspire to high levels of performance and alignment with what we value. Also responsible for other Duties/Projects as assigned by business management as needed.

Requirements

• More than 10 years’ experience leading and managing sales operation duties in business or corporate environment.
• Leadership - Shown leader with ability to network and establish relationships to efficiently solve business problems.
• Collaboration -Strong development leader who can effectively collaborate with the support team.
• Ability to understand business needs through collaboration with Sr. Director/VP of Sales Operations.
• Business Growth - Experience working in growth environments and a proven change agent.
• Business Operations -Demonstrated ability to effectively lead a large and organizationally complex operation and collaborate efficiently with other parts of the organization.
• Peer Counseling - Experienced working with/counseling senior-level leadership and supporting change management initiatives.
• Customer Oriented - Customer focused.
• People Management & Development - Has awareness of each team member’s career goals; facilitates development discussions; and provides challenging tasks and assignments to promote development.
• Bachelor’s Degree
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• Masters Preferred.
• Telecommunications - Background in the telecommunications industry or consumer technology with cross-cultural and frontline audiences is a plus.

Responsibilities

• Accountable for all frontline, field, and internal reporting & KPI metrics related to commissions.
• Primary data source for cross-channel partners including Marketing, FP&A, Accounting, Payroll, Internal Audit, and Sales Operation Excellence.
• Responsible for coordinating all User Testing and Audit functions within the organization, including the development and implementation of quality assurance and continuous improvement programs.
• Serves as a business partner and provides senior-level operations counsel and feedback to guide discussions and strategies related to the channel.
• Responsible for end-to-end commissions system experience and execution processes.
• Partner cross-functionally to develop new operational processes in support of products/services, sales initiatives, strategy, organizational change, and other key initiatives across critical internal and external collaborators.
• Hire and lead a professional operations and reporting support team (as needed); inspire to high levels of performance and alignment with what we value.
• Also responsible for other Duties/Projects as assigned by business management as needed.

Benefits

• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance
• mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Director