Director, Commercial Sales Operations Technology Strategy

Breakthru Beverage Group • Chicago, IL

278d • $130,000 - $160,000

About The Position

The Director, Commercial Sales Operations & Technology Strategy is responsible for helping Breakthru Beverage transform how we enable the development, implementation, and optimization of sales strategies through sales process and technology. They will define the vision, own and manage the strategic sales technology roadmap, drive the integration needs across sales tools, prioritize the implementation timing, and oversee the creation of training and change management content to support successful execution. They will be responsible for the planning, prioritization, and communication of the sales technology roadmap as it impacts sales users, customers, or suppliers. This person should have a cross-section of skills spanning strategy, sales, technology, associate and customer insights and analytics, and be an experienced, innovative, data-driven leader. They will lead their team to understand the needs of the field, develop, test, and learn, and then work closely with executive leadership, functional teams, and the technology organization to bring the work to life. This role operates in a hybrid capacity and can be performed from most Breakthru Beverage office locations.

Requirements

• Bachelor's degree in an analytical field (e.g., business, economics, engineering) or related field.
• 10 years of professional experience working in a project, results-driven role.
• 5+ years as a Product Owner, Product Manager, or Business Analyst with a minimum of 5 years' experience in an agile environment.
• Proven direct people management including servicing multiple stakeholders and working cross-functionally.
• Proven change agent with skills in building alignment and strong relationships with internal and external stakeholders.
• Demonstrated business acumen, sound business judgment, and the ability to provide relevant, actionable, data-driven advice to management.
• Strong leadership, project management, and communications skills.
• Ability to influence without direct authority; excellent oral and written communication skills.
• Demonstrated intellectual curiosity, passion for problem-solving, and strong diagnostic skills.
• Proficiency with MS Office Suite (Word, PowerPoint, Outlook, etc.).
• Ability to effectively meet deadlines and adapt in a fast-paced environment.

Nice To Haves

• 2+ years of hands-on CRM experience with a strong understanding of commercial sales planning and execution.
• Professional experience with beverage alcohol, consumer package goods, or business intelligence or consulting services.
• Advanced degree in business or a related field is preferred (e.g., MBA).

Responsibilities

• Work cross-functionally to develop the tools, technology, and training required for the successful deployment of sales initiatives.
• Own the strategy creation, development, project management, and communication of the overall business-facing sales technology roadmap.
• Collaborate with technical and functional delivery teams to prioritize execution.
• Ensure that any additional technology or tool usage is factored into all designs and development.
• Work closely with IT teams to direct the list of approved and prioritized project requests.
• Inspect progress throughout technical development and execution.
• Lead, design, and execute BBG's overall sales process and enablement vision and strategy.
• Focus on building processes, protocols, continuity, and standardization (governance).
• Ensure alignment with both commercial leadership teams.
• Collaborate with key Breakthru Beverage Group leadership to define and align objectives.
• Partner with Sales/Marketing/Services/Other Technology teams to understand interdependencies.
• Direct team to design high-quality, field-ready programs and tools.
• Ensure that all efforts impacting selling teams have incorporated field input.
• Leverage ongoing input from the Field Feedback Council.
• Coordinate the summarization of Field Feedback input into leadership updates.
• Partner with finance to track delivery against business cases and/or success measures.
• Conduct a regular review of processes, tools, and capabilities with a strategic plan for continuous improvement.
• Establish clear expectations for sales tool usage and develop corresponding training content.
• Stay abreast of industry trends, best practices, and emerging technologies.
• Identify and translate best practices across industries to develop innovative solutions.
• Establish strategic direction and roadmap to deliver new capabilities.

Benefits

• Salary Range: $130,000 - $160,000.
• Eligible to participate in a bonus program.
• Eligible for health care benefits.
• Life insurance.
• Time off benefits.
• Participation in the Company's 401(k) plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Bachelor's degree