Director, Commercial Field Analytics & Reporting - Oncology

Bristol Myers Squibb • Princeton, NJ

3d

About The Position

Position serves as a strategic leader within the Customer Insights and Engagement team, driving the design and execution of advanced analytics capabilities that optimize field force effectiveness within a therapy area, across multiple brands and tumors. This role is accountable for delivering end-to-end field analytics, including but not limited to Salesforce sizing, call plan development, and RXF tracking and execution, ensuring alignment with brand objectives and enterprise commercial strategies. As a senior leader, the position will partner closely with cross-functional stakeholders—including Sales and Brand Teams, S&O, Finance, BI&T, Center of Excellence, and Field transformation—to integrate field insights into broader go-to-market plans and enable data-driven decision-making. This position will lead the development of standardized reporting frameworks, predictive models, and performance dashboards to monitor field execution and resource allocation, while championing innovation in analytics, fostering adoption of advanced tools and methodologies, and organizational capabilities. The Director will lead regular Subnational / Account Performance reviews with Brand and Field leadership teams and play a critical part in shaping governance standards, ensuring compliance with regulatory requirements, and driving continuous improvement in field operations through actionable insights and strategic recommendations.

Requirements

• Bachelor’s degree in business, Analytics, Statistics, or related field; MBA or advanced degree preferred.
• Minimum 10+ years in commercial analytics within the pharmaceutical industry, with a strong focus on field force optimization and performance measurement.
• Proven track record in Salesforce sizing, call plan development, and field execution analytics.
• Experience leading cross-brand alignment and managing large-scale analytics projects in a matrixed environment.
• Demonstrated success in influencing senior stakeholders and driving organizational change.
• Expertise in BI tools (Power BI, Tableau), CRM systems, and advanced analytics platforms.
• Strong understanding of predictive modeling, scenario planning, and resource optimization methodologies.
• Familiarity with omnichannel engagement metrics and integration with field performance data.
• Strategic thinking and business acumen with the ability to translate insights into actionable strategies.
• Exceptional communication and stakeholder management skills.
• Ability to lead and inspire teams, foster innovation, and drive adoption of new technologies.

Responsibilities

• Own the design and execution of field analytics strategies, including Salesforce sizing, call plan development, and RXF tracking and execution.
• Ensure alignment of field force deployment with brand priorities and enterprise objectives.
• Develop robust dashboards, scorecards, and KPIs to monitor field performance and resource allocation.
• Deliver timely insights to senior leadership to inform strategic decisions and optimize field effectiveness.
• Lead regular Subnational/Account Performance reviews with Brand and Field leadership and S&O teams
• Collaborate with Sales and Brand Teams, S&O, Finance, BI&T, Center of Excellence, and field transformation lead to integrate field analytics into broader commercial strategies.
• Influence decision-making through data-driven recommendations and scenario planning.
• Establish governance frameworks for field analytics processes and ensure adherence to regulatory standards and data privacy requirements.
• Maintain audit readiness and documentation for compliance purposes.
• Drive adoption of advanced analytics tools, predictive modeling, and automation to enhance planning and execution.
• Lead change management initiatives and pull-through of organizational capabilities through training and upskilling programs.
• Serve as a thought leader for field analytics, identifying emerging trends and best practices to continuously improve processes.
• Represent Commercial Excellence in enterprise-level forums and contribute to long-term strategic planning.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Director