Director, Commercial Analytics and Reporting (Chicago based)

Xeris Pharmaceuticals•Chicago, IL

19d•$170,000 - $220,000•Hybrid

About The Position

The Director, Commercial Analytics and Reporting is responsible for the management, generation, interpretation, and communication of insights-driven analytics related to all commercial functions – including patient services, marketing, and sales. This position works across the organization to influence leaders on opportunities to drive revenue through promotional efforts and or analytical insights to support key strategic decisions. The incumbent will design, execute, interpret, and communicate actionable analytics to support commercial decision-making across Xeris’ rare and retail product franchises. This role is critical to driving data-informed strategies and maximizing the performance of Xeris’ commercial initiatives during a pivotal phase of company growth.

Requirements

Bachelor’s degree in advanced Analytics, Statistics, Finance or related quantitative field management Science – advanced degree preferred
Minimum of 10-12 years of experience in analysis and modeling within the pharmaceutical/specialty pharma/biotech industry
Rare disease and/or biotech industry experience preferred
Experience with specialty pharmacy claims and data operations
Self-starter who anticipates challenges, identifies opportunities, and provides creative solutions
Key data platforms used, IQVIA, Veeva, , Power BI, various pharmacy and claims datasets and other third-party data as identified.
Demonstrated experience with Salesforce CRM platform, including an understanding of basic development and system capabilities
Strong knowledge of the healthcare landscape, market access, and performance related to experience with reporting tools (SQL, Tableau, etc.)
Ability to develop and drive forecasting models appropriate to market and product life cycle
Cross-functional Leadership, Attention to Detail, Analytical skills
Results-Oriented, Independent Judgement, Teamwork/Collaboration, Intellectual Curiosity, Interpersonal skills, Written and Verbal Communication skills
Position may require periodic evening and weekend work, as necessary to fulfill obligations.
Periodic overnight travel.
This is a hybrid position based in Xeris’ Chicago office.
A minimum of three days per week on-site is required.
On-site requirement may change at management’s discretion.

Responsibilities

Development of analytics-based market insights and business intelligence to inform optimal strategic brand/portfolio decision-making, and measure brand performance
Develop and maintain commercial analytics dashboards, reports, and key performance indicators (KPIs) to monitor brand and market performance across rare disease and retail product portfolios
Conduct deep-dive analyses on sales, CareConnect, promotional, and market access data to identify opportunities and performance drivers
Collaborate with leadership to develop reports efficiently and effectively to meet information needs of Patient Services, Sales, Marketing, and other key business partners
Design and deploy dashboards to track defined KPIs for Patient Assistance Team (PAMs and RAMS) and promotional activity
Partner with cross-functional teams (e.g., Marketing, Market Access, Sales, Medical Affairs, Finance) to align on business questions and translate them into structured analytics deliverables
Support the development of forecast assumptions through data analysis and triangulation of primary/secondary insights
Leverage syndicated data (e.g., IQVIA, claims data) and internal data assets to develop a holistic understanding of market dynamics and brand performance
Develop, format, publish and maintain Excel workbooks and related SQL scripts for patient services and Sales Reporting
Provide advanced analytic support for performance tracking, targeting/segmentation, launch readiness, and field force effectiveness
Translate complex analyses into clear, concise visual presentations and strategic recommendations for senior leadership and brand stakeholders
Proactively identify emerging trends, performance risks, or growth opportunities through regular business reviews
Marketing Analytics, Campaign Measurement & Omni-channel measurements of reach, engagement, and impact of marketing campaigns across all channels and touchpoints
Lead Marketing Mix Modeling (MMM) initiatives to quantify marketing ROI and optimize media investment allocation across traditional and digital channels
Collaborate with marketing to build and enhance customer journey mappings by segment capabilities across personal and non-personal channels
Leverage insights from analytics to design and activate automated omnichannel campaigns that optimize engagement timing, channel selection and impact with patients and healthcare providers
Collaborate with external vendors and consultants, as needed, to enhance analytic capabilities or fulfill specialized project needs
Manage business rules used to issue product alerts based on claims data
Respond to and develop solutions for questions related to sales and patient data or reporting
Assist in conducting HCP, patient, and payer primary Market Research projects