Director, Coding Operations (1641)
About The Position
The Coding Operations Director offers leadership and guidance to team leads, coders, and coding support staff. This role oversees daily coding, charge capture, and reconciliation activities. The director closely collaborates with Clinical Documentation Integrity (CDI) and Coding Quality leadership to identify educational opportunities and workflow enhancements, address complex coding issues, and strategize and execute coding initiatives. This role is also responsible for positioning the department for financial and operational sustainability by ensuring that established performance targets, key performance indicators, and other departmental goals are met.
Requirements
- Expertise in medical coding and quality assurance with knowledge of billing, coding, and documentation practices in inpatient and outpatient hospital settings
- High-level understanding of all federal/governmental regulations, coding guidance, and revenue cycle policies and procedures
- Proficiency in Microsoft Office suite and EMR platforms
- Excellent written and oral communication skills
- Ability to identify emerging issues and communicate to leadership
- Ability to work effectively under pressure due to changing priorities, interruptions, and workload variability
- Ability to exhibit leadership by demonstrating a commitment to teamwork, supporting the alignment of USHV goals and objectives, assisting others to develop their knowledge of the department, adapting to change positively that exemplifies commitment, and working proactively with minimal supervision
- Ability to resolve conflict by persuading others through explanation to accept a course of action and approaching conflict from a positive viewpoint
- Associate or bachelor’s degree in health information management or related field (or equivalent professional experience required
- Registered Health Information Technician (RHIT)
- Certified Coding Specialist (CCS)
- Certified Coding Specialist-Physician-based (CCS-P)
- Certified Professional Coder (CPC)
- Strong coding leadership experience in cardiology or multi-specialty
Responsibilities
- Maintains current knowledge of coding principles and government regulations through reading materials and attending educational meetings or seminars.
- Manages, supervises, and monitors daily work activities and evaluates staff performance.
- Monitors coding work, unbilled accounts, missing charges, and aging of uncoded accounts.
- Develop, implement, and maintain new features and functionalities that impact coding and charge capture processes with a deep understanding of downstream effects.
- Participates in workgroup meetings and forecasts impact on coding operations, including workflow changes, coders’ education, and physician documentation.
- Ensures that remote coding staff is meeting departmental goals. Makes meaningful contributions to department-wide coding decisions and the coding knowledge base.
- Maintains positive relationships and facilitates effective communication amongst Coding Operations, Clinician Education, Compliance, Front & Back-end RCM, etc.
- Administers human resource matters, including recruiting, hiring, scheduling, career development, performance evaluations, and corrective action.
- Ensures that employees are adhering to company and department policies and procedures.
- Performs and assists with other duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
