Precisely is seeking an experienced Director for the Cloud Operations team who will lead a North America based team responsible for the operations of Precisely’s multi-tenant and hosted products. You will be responsible for the performance and career development of your engineering team, as well as creating a climate that achieves a high degree of employee engagement. You will ensure customer success through reliability, scalability, cost-efficiency, and continuous improvement of our multi-tenant and hosted products. The ability to drive excellence in cloud operations practices such as automated provisioning, observability, and incident management across your team will be critical. You will be frequently collaborating cross functionally with internal teams and with customers to advise on solution architecture, cloud infrastructure sizing & capacity, and cost.