Director, Cloud Engineering

Early Warning Services, LLC•Chicago, IL

50d•Hybrid

About The Position

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Pazeâ , and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose This position is a technical managerial role, reporting to the VP of Cloud Engineering; and is responsible for leading and directing the design, development, implementation, optimization and operation of our public cloud infrastructure. Also manages the transition of microservices and workloads to the public cloud. In addition, this position will oversee the 24x7x365 operational support of systems, operating systems, software, firmware, servers and application support.

Requirements

Education and/ or experience typically obtained through completion of a Bachelor's degree in Computer Science, Engineering or related field.
Minimum Ten (10) years or more of progressive direct and/or related experience in Engineering, Architecture, etc; with at least Five (5) or more years of experience with public cloud infrastructure.
Proven track record in leading one or more engineering teams, building public cloud infrastructure is required; experience with AWS is highly preferred; experience with other cloud providers is a plus.
Minimum 5 years on hands-on engineering management experience including Agile development best practices and experience both as a product owner and scrum master.
Experience with comprehensive technology delivery that is secure and reliable including disaster recovery planning and operations, storage area network and redundant, highly available server and network architectures.
Experience with infrastructure-as-code (IaC) tools like Terraform or CloudFormation.
Familiarity with DevOps practices and tools such as CI/CD pipelines, version control systems and configuration management, monitoring and alerting.
Experience with state-of-the-art technology, architecture and design concepts, operating systems, database systems, computer networking, and security.
Experience with open-source frameworks and tools.
Ability to own and manage technical debt and security vulnerabilities.
Demonstrated experience leading the introduction of new technologies and standards into an evolving environment.
Ability to define KPIs and implement the processes required to measure, monitor and meet.
Demonstrate ability to work effectively in cross-functional groups and generate results.
Must be able to excel in a fast-paced environment with multiple priorities.
Strong problem-solving and analytical abilities.
Excellent leadership, communications and interpersonal skills
Ability to work independently and handle multiple deadline-driven projects simultaneously.
Background and drug screen.
Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.

Nice To Haves

Additional related education and/or experience preferred.
As a leading financial services company, we operate in a highly regulated environment. Experience actively participating in external audits such as any of OCC, PCI, SOC2, FISMA etc. is highly desirable.

Responsibilities

Leads teams in the architecture and engineering of the company's transition to the public cloud.
Actively contributes toward the vision, strategy, organization and leadership of the cloud engineering function.
Defines and enforces cloud engineering best practices, standards, and architectural guidelines.
Works closely with cross-functional teams to gather requirements and translate them into cloud infrastructure designs.
Provides technical expertise, strategic direction and guidance to ensure the delivery of resilient, scalable, secure and efficient cloud-based solutions.
Provides effective leadership in developing highly engaged, high-performance cloud engineering teams, fostering a collaborative and inclusive work environment.
Leads complex and high visibility end to end projects through design, budgeting, testing, implementation and performance monitoring.
Collaborates with architects and internal engineering customers to migrate microservices from first party infrastructure to AWS.
Manages service deployments and has a strong knowledge of CI/CD systems and Infrastructure as Code (IAC).
Represents the team for internal and external audits and compliance reviews.
Partners with security, network, and software delivery on continuous improvement of infrastructure platform.
Guides efforts applied to identification, enhancement and automation of applications and systems
Enhances and matures the Agile software development lifecycle within cloud engineering team by applying industry best practices & processes.
Keeps senior management informed of department progress, problems and solutions.
Able to manage and prioritize request from multiple stakeholders while also ensuring that SLAs are adhered to.
Enforces that standard test policies and procedures are followed
Participates in and support initiatives for Business Continuity and Disaster Recovery Planning.
Participates in the management of Vendor relationships and contract negotiations for Company's cloud computing platform.
Focuses on both internal and external customers to provide best-in-class service, with an emphasis on efficient resource management and audit controls.
Support the company's commitment to protect the integrity and confidentiality of systems and data

Benefits

Healthcare Coverage -â¯Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan -â¯Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off - Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

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