Director, Cloud & Compute Infrastructure

Hyatt Hotels Corp. • Chicago, IL

40d

About The Position

Hyatt is seeking a Director of Cloud and Compute Infrastructure. This position is responsible for driving the design, architecture, implementation and operational excellence of Hyatt's cloud, data center compute and supporting services. The Director will lead a group of department managers, systems engineers, subject leads, and their respective teams in the administration, planning, design, and implementation of Hyatt centric compute strategy. Together with their direct reports and in partnership with technical and business stakeholders, the Director will develop plans for compute infrastructure enhancement and growth, lead troubleshooting efforts including coordinating disparate vendors/providers, monitor the health of the corporate data center footprint, and ensure the capacity demands are met in the most reliable and cost-effective fashion possible. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Requirements

• 15 years in IT systems engineering, operations or architecture experience
• 10 years of multi-site enterprise experience, including 24x7 operations and continuous availability
• 8 years leadership experience
• Operational experience with the following technologies: Windows, AIX, Linux, private/public/hybrid cloud solutions and vendors, cloud/data center networking
• Track record in leading enterprise scale cloud and compute initiatives.

Nice To Haves

• Bachelorís degree in computer science, engineering, or related technical field
• Master's degree in business administration or related job experience

Responsibilities

• Define, architect and execute Hyatt's cloud, data center and compute infrastructure aligning roadmap Hyatt's IT and business goals.
• Analyze the compute infrastructure needs (on-premise, cloud-based, or hybrid) of the company and recommend architecture, operational processes and solutions.
• Establish standards for high availability and performance optimization.
• Ensure the 24x7 availability, performance and reliability of compute infrastructure.
• Develop disaster recovery architecture and plan for cloud and compute infrastructure and lead annual DR testing.
• Collaborate with other IT and engineering leaders to ensure alignment on roadmaps and priorities.
• Foster a culture of innovation, continuous improvement and operational excellence.
• Drive automation of provisioning, scaling and monitoring to improve time to deliver and reliability.
• Evaluate industry best practices and apply them as appropriate, keeping team and management apprised of trends and emerging technologies
• Partner with Cyber Security, Architecture, Network and Product teams to ensure security, compliance and performance.
• Keep abreast of current threats and countermeasures, and knowledgeable of latest advances in hardware, tools, and technologies useful to fulfilling strategic goals
• Lead a team of systems and cloud managers, engineers and other direct reports to further develop their soft and hard skills.
• Develop budget and manage P&L costs for cloud and on-prem systems infrastructure.
• Analyze and negotiate contracts with key infrastructure vendors and partners.
• Manage relationships in partnership with procurement with key suppliers, vendors, and service providers
• Manage a portfolio of Cloud Engineering and Compute projects.
• Ensure prioritization, alignment to business goals and execution of projects.
• Oversee engineering teams responsible for compute, virtualization, containers (Build technical roadmap and strategy for Hyatt's compute platform both in Cloud and On-Prem operations.
• Implement observability frameworks for proactive monitoring, logging and incident response.
• Develop and enforce polices for governance security and compliance.
• Own capacity planning and cost optimization (Cloud FinOps)

Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Accommodation
• Number of Employees: 5,001-10,000 employees