Director, Clinical Variation - Procedural Services - Remote

UnitedHealth Group•Eden Prairie, MN

3d•Remote

About The Position

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Director, a Subject Matter Expert (SME) in Clinical Variation – Procedural Services will be a team member tasked with addressing complex challenges across various domains and procedural processes, that may include perioperative services, endoscopy, interventional radiology, sterile processing, post anesthesia care units, pre admission (anesthesia) testing, in both acute care and ambulatory surgery settings. This individual must possess a contemporary and advanced understanding of these intricate areas. Our clients seek innovative, transformational solutions to enhance clinical operations, including optimizing workflow efficiencies, improving patient safety protocols, integrating advanced technology for better data management, and implementing cost reduction strategies. Additionally, fostering interprofessional collaboration will be essential to elevate patient care standards while ensuring financial sustainability. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week, with up to 75%25 travel to client sites. Primary Responsibilities: Provide clinical subject matter expertise to initiative teams to drive financial and quality outcomes, focused primarily on transformational partnership due diligence and implementation including:

Requirements

7+ years of professional experience in large, acute care and/or ambulatory based operations, specifically within a procedural setting (e.g. Periop) - evidence of driving efficiency, growth, and cost reduction
Nursing background
Experience working in a highly matrixed organization
Proven experience developing and implementing operating plans, analyzing financial and quality data
Demonstrated experience in engaging physicians and senior leadership and executive dialogue, along with the ability to offer valuable insights and articulate logical explanations when addressing challenging questions
Demonstrated success in yielding unprecedented results within the area of clinical variation
Proven ability to recommend relevant data for specific topics, ensuring it supports the development of KPIs and other performance metrics, and interpret and analyze the data effectively
Ability to use Microsoft products, develop and deliver presentations
Able and willing to travel up to 75%25 of the time

Nice To Haves

Clinical consulting experience across multiple clinical and cost improvement-related areas
Experience in provider management and / or clinical transformation consulting engagements resulting in significant recurring financial benefit
Experience developing cost reduction and clinical transformation methodologies and designing innovative solutions in a complex and rapidly changing environment
Solid understanding of health systems / provider organizations
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Responsibilities

Lead Initiatives: Oversee the development and implementation of best practices in procedural services to enhance patient care and operational efficiency
Clinical Expertise: Provide expert guidance on clinical protocols, policies, and procedures related to procedural care, endoscopy, sterile processing, and post-anesthesia management, pre-anesthesia testing, interventional procedures
Data Analysis: Analyze clinical and operational data to identify trends, improve outcomes, and inform decision-making processes
Team Collaboration: Work closely with interdisciplinary teams to foster collaboration and ensure seamless patient transitions through various care settings
Training and Development: Design and deliver training programs for clients/staff to enhance their understanding of procedural processes and standards
Innovation: Stay abreast of the latest advancements in procedural practices and technologies to recommend innovative solutions that improve efficiency and reduce costs
Regulatory Compliance: Ensure compliance with relevant regulations, accreditation standards, and organizational policies within procedural services
Cost Management: Identify opportunities for cost reduction and resource optimization while maintaining high-quality patient care standards
Stakeholder Engagement: Collaborate with stakeholders to assess needs and develop strategies that align with organizational goals and improve patient outcomes
Continuous Improvement: Drive quality improvement initiatives and participate in performance improvement projects related to procedural services
Participates in client delivery, solution design, and analytic requirements of high- quality clinical variation/transformational engagements or services, including presenting executive level reports and dashboards for demonstrating outcome trends
Assesses, designs and implements strategic client goals related to clinical variation initiatives targeted to promote the growth and enhancement of existing structures working in partnership with the organization’s executive and physician leadership
May provide subject matter expertise and/or oversight to engagements or other clinical consulting engagements depending upon additional clinical expertise
Oversees and manages OAS team members either directly or through a matrixed, client-based environment
Ensures that client expectations and contract deliverables are met during assigned engagement
Coordinates the development of short and long plans to drive effective clinical and non-clinical sourcing and utilization
Support the creation of sales pursuit materials and other business development activities (e.g. proposals and Change Notices)
Support ongoing design of best practice methodologies in ambulatory and acute care