Director, Clinical Systems-Affiliate

The Urology Group•Norwood, OH

About The Position

Join a company that has been voted Top Workplaces, Best Places to Work, Healthiest Employers and Best Workplaces in Ohio!!! Click on the link to our video below to learn more about us! We offer competitive pay as well as PTO, Holiday pay, and comprehensive benefits package! Benefits: · Health insurance · Dental insurance · Vision insurance · Life Insurance · Pet Insurance · Health savings account · Paid sick time · Paid time off · Paid holidays · Profit sharing · Retirement plan GENERAL SUMMARY The Director, Clinical Systems-Affiliate leads the strategy, implementation, and optimization of clinical systems across the organization’s affiliated practices. This role oversees EMR platforms, clinical workflows, and system interfaces to support efficient and compliant clinical and operational processes. The Director also manages a team of EMR professionals, coordinates quality programs (e.g., MIPS), and partners with clinical, administrative, IT, and vendor teams to ensure effective training, support, and issue resolution related to clinical systems. Requirements ESSENTIAL JOB FUNCTION/COMPETENCIES The responsibilities and duties described in this job description are intended to provide a general overview of the position. Duties may vary depending on the specific needs of the affiliate or location you are working at and/or state requirements. Responsibilities include but are not limited to: Serves as the primary contact for clinical systems-related issues across the organization, managing support requests, troubleshooting, and system enhancements. Oversees clinical software systems and interfaces, supporting clinical, operational, and administrative workflows to ensure efficient data integration and process alignment. Leads the strategy, implementation, and optimization of clinical systems across various care settings, tailoring solutions to meet specific operational and clinical needs. Provides leadership to the EMR team, including staffing, training, performance management, and professional development of EMR Coordinators and scribes. Collaborates with clinical, administrative, and IT teams to streamline workflows, enhance system adoption, and improve patient care efficiency. Coordinates participation in quality programs (e.g., MIPS), ensuring accurate documentation, data capture, and regulatory reporting. Ensures compliance with HIPAA, HITECH, and other healthcare regulations, overseeing privacy protocols, audits, and risk mitigation strategies. Manages vendor relationships, system upgrades, issue resolution, and collaborates with IT on long-term system planning and performance. Utilizes analytics and reporting tools to assess EMR performance, support documentation quality, and inform clinical and operational decision-making. Collaborates with leadership to develop and manage departmental budgets and policies, including disaster recovery and records management strategies. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training.

Requirements

Ability to manage and support clinical, operational, and administrative workflows across multiple clinical systems and platforms.
Strong understanding of clinical workflows, medical terminology, and healthcare operations in both ambulatory and surgical settings.
Expertise in clinical system implementation, integration, and optimization across multi-site environments.
Knowledge of HIPAA, HITECH, MIPS, and healthcare billing and compliance regulations.
Proven leadership and strategic thinking skills, with experience managing teams, processes, and health IT systems.
Excellent communication and interpersonal skills; able to collaborate effectively across departments and with software vendors.
Proficiency in healthcare analytics and performance improvement tools, with a focus on results and process efficiency.
Experience leading workflow optimization and cross-functional training to support system adoption and operational improvements.
Strong commitment to confidentiality, regulatory compliance, and ethical standards in managing patient health information.
Bachelor’s degree in Health Information Management, Information Systems, Health Informatics, or a related field required; extensive related experience may be considered in lieu of a degree.
Minimum of 5–7 years of experience in EMR/PM system administration, with at least 3 years in a leadership or director-level role.
Proven experience leading enterprise-wide EMR implementations, optimizations, or migrations.
Demonstrated experience managing cross-functional teams and software vendor partnerships.
Travel throughout the Affiliate locations, potentially visiting different sites daily to support operational and clinical needs.
Travel may be as much as 80–90% of the time, depending on organizational needs

Nice To Haves

Certified Professional in Healthcare Information and Management Systems (CPHIMS), Project Management Professional (PMP), or other relevant health IT certifications preferred.

Responsibilities

Serves as the primary contact for clinical systems-related issues across the organization, managing support requests, troubleshooting, and system enhancements.
Oversees clinical software systems and interfaces, supporting clinical, operational, and administrative workflows to ensure efficient data integration and process alignment.
Leads the strategy, implementation, and optimization of clinical systems across various care settings, tailoring solutions to meet specific operational and clinical needs.
Provides leadership to the EMR team, including staffing, training, performance management, and professional development of EMR Coordinators and scribes.
Collaborates with clinical, administrative, and IT teams to streamline workflows, enhance system adoption, and improve patient care efficiency.
Coordinates participation in quality programs (e.g., MIPS), ensuring accurate documentation, data capture, and regulatory reporting.
Ensures compliance with HIPAA, HITECH, and other healthcare regulations, overseeing privacy protocols, audits, and risk mitigation strategies.
Manages vendor relationships, system upgrades, issue resolution, and collaborates with IT on long-term system planning and performance.
Utilizes analytics and reporting tools to assess EMR performance, support documentation quality, and inform clinical and operational decision-making.
Collaborates with leadership to develop and manage departmental budgets and policies, including disaster recovery and records management strategies.
Performs other position related duties as assigned.
Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations.
This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training.