Director, Clinical Services - Woodbridge, VA (FT)

Connections Health Solutions • Woodbridge, VA

3d

About The Position

We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Requirements

• Bachelor’s degree in behavioral health, social services
• Independent clinical licensure in Virgina State as a LMHP. This category includes psychiatrists (D.O. or M.D.), C li nical Psychologists (Psy.D. or Ph.D. ), Clinical Social Workers (MSW or MSSW, LICSW, L CSW , Marriage and Family Therapists (LMFT), Psychiatric Nurses (RN, LNP, MHNP, NPP) , ) , Professional Counselors ( LPC ), and pharmacists
• 7 years of clinical behavioral health operations experience
• 5 years of progressive leadership experience
• E xperience or responsibility in managing P&L
• Experience leading large behavioral health teams - with multiple service lines, and large clinical teams in a high acuity 24-hour facility environment
• Must be able to perform Safe Clinch restraint techniques
• Must be able to obtain a state of Virginia Fingerprint Clearance card
• Must be able to pass Virginia Department of Behavioral Health & Developmental Services (VA DBHDS) background check
• Must be able to pass Virginia Department of Social Services (VA DSS) Office of Background Investigations – Central Registry Search

Nice To Haves

• Master’s degree in Healthcare Administration, Social Services, or Nursing
• 10 years of clinical, crisis operations, or relevant experience
• 5 years of progressive leadership experience including P&L responsibility
• Advanced licensure in Nursing or Behavioral Health
• Experience in emergency behavioral health including policies, procedures, and regulatory expectations

Responsibilities

• Leads all aspects of the clinical interdisciplinary team in the planning, development, and implementation of clinical operations that deliver care that is individual-centered, timely , safe, effective, efficient, equitable , and recovery-oriented.
• Establishes and models a culture of continuous clinical excellence, performance improvement and professional growth.  Sets standard for providing timely and consistent feedback to promote positive behaviors and address areas of growth.
• Partners with Medical Leadership to ensure high quality and consistent clinical service delivery excellence across all clinical disciplines.
• Thinks creatively toward the development of clinical programming and establishment of program goals, as well as identifying clinical opportunities to improve revenue through billing processes.
• In conjunction with the VP of Clinical Operations , m anages fiscal aspects of clinical service delivery at facility through monthly budget reviews of revenue and expense analysis to determine potential variances and adjust as needed.
• Participates in the development of a fiscally responsible budget to ensure profitable operation of the facility.
• Is responsible for the identification, management, and measurement of all aspects of clinical quality related to service delivery in the facility.
• Oversee Quality Assurance/Performance Improvement activities.  Ensures that internal performance goals are set and reviewed and that these goals support the overall corporate mission and values while also being responsive to local community needs.
• Responds to MCOs and other external deliverables with timely and accurate data.
• Works in close collaboration with compliance staff to ensure that clinical services, documentation, training, and supervision meet regulatory requirements.
• Actively participates in program compliance monitoring and works with appropriate departments to ensure both quality and clinical compliance standards are met.
• Provides necessary clinical supervision for staff.
• Performs all other duties as assigned.

Benefits

• Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• All employees (Pool, Part-time and Full-time): Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees