Director-Clinical Risk
About The Position
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve. Make a difference in patient care by joining our team as the Director of Clinical Risk Management. You will champion patient safety and quality care across our network of nursing centers. This critical role will be instrumental in proactively identifying and mitigating clinical risks, ensuring the defensibility of clinical records, and fostering a culture of continuous improvement. This role offers the opportunity to be a key resource and partner for our clinical teams. It involves playing a vital role in assessing processes, conducting thorough audits, providing actionable feedback, and implementing performance improvement strategies. This expertise will be crucial in guiding nursing centers through reportable events and grievances, ensuring compliance with policies and regulations, and minimizing liability. The position will also be a patient experience champion through improved communication and customer service initiatives. Position Highlights Partner with clinical teams to proactively identify and mitigate potential risks related to patient care, documentation, and compliance and then develop and implement strategies to minimize risk exposure, optimize clinical processes and reduce adverse events. Lead incident reviews, conduct root cause analyses, and identify opportunities for improvement. Conduct comprehensive chart audits and provide data-driven feedback. Serve as a subject matter expert in clinical risk management, providing guidance and promoting best practices. Support nursing centers in developing and implementing strategic communication plans for patients and their representatives regarding care planning and changes in condition. Respond to crises and adverse events, providing expert consultation and direction in complex clinical situations.
Requirements
- RN is required; BSN or Bachelor of Science in Social Work is strongly preferred.
- Clinical experience in a nursing home is required.
- Knowledge and experience with clinical charting, incident reporting and investigation response are required.
- Strong knowledge base of acceptable standards of care in the nursing profession and best practices are required.
- Knowledge of nursing home regulations and survey process is required.
- Strong Microsoft Word, Excel, Database Management, and PowerPoint skills are required.
- Excellent reporting and record-keeping skills are required.
- Extensive travel (60-75%) is required.
Nice To Haves
- BSN or Bachelor of Science in Social Work is strongly preferred.
Responsibilities
- Partner with clinical teams to proactively identify and mitigate potential risks related to patient care, documentation, and compliance and then develop and implement strategies to minimize risk exposure, optimize clinical processes and reduce adverse events.
- Lead incident reviews, conduct root cause analyses, and identify opportunities for improvement.
- Conduct comprehensive chart audits and provide data-driven feedback.
- Serve as a subject matter expert in clinical risk management, providing guidance and promoting best practices.
- Support nursing centers in developing and implementing strategic communication plans for patients and their representatives regarding care planning and changes in condition.
- Respond to crises and adverse events, providing expert consultation and direction in complex clinical situations.
Benefits
- Variable compensation plans
- Tuition, Travel, and Wireless Service Discounts
- Employee Assistance Program to support mental health
- Employee Foundation to financially assist through unforeseen hardships
- Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
- Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
- On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned
- Pet Insurance
- Term and Whole Life Insurance
- Short-term Disability
- Hospital Indemnity
- Personal Accident
- Critical Illness
- Cancer Coverage
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees
