Director Clinical Quality & Development Operations Inspection Excellence

Vertex Inc. • Boston, MA

4d • $184,000 - $276,000 • Remote

About The Position

General Summary: The Director, Clinical Quality & Development Operations (CQDO) Inspection Excellence is a key contributor in Global Clinical Operations (GCO’s) audit and inspection management program, focusing on GCP health authority inspection planning, logistics, pre and post inspection support, ensuring all activities are conducted in compliance with health authority regulations (e.g. FDA, EMA, etc.). In addition, the Director will also contribute to regulatory intelligence activities, partner with local R&D functions and study teams to create a quality culture within Vertex and help reach a sustained state of inspection readiness.

Requirements

• Advanced understanding of GCP, CFR and ICH guidelines and Health Authority regulations
• Advanced ability to leverage knowledge of organizational goals and interdependencies with other functional areas to drive success
• Significant experience managing clinical quality activities and in-depth knowledge of clinical operations
• Lead cross-functional projects of high complexity with cross-functional team members and represent Clinical Quality & Development Operations on other large-scale projects/initiatives.
• Executes strategy for Inspections Excellence in alignment with Clinical Quality & Development Operations (CQDO), Global Clinical Operations, and Global Medicines Development & Medical Affairs program strategy and goals
• Leads major projects in support of GCO infrastructure and makes department-wide decisions.
• Demonstrated attention to detail, accuracy, excellent review and analytical skills in a fast-paced environment.
• Expert knowledge in system/technical tools and processes.
• Results oriented
• Significant experience with line management of employees
• Excellent leadership and interpersonal skills with an ability to effectively work and problem solve within a multidisciplinary team
• Experience in collaborating and working with global and cross-functional teams
• Excellent oral and written communication skills to influence, inform, or guide others and to communicate complex concepts
• Demonstrated adaptability, flexibility, independence and resourcefulness to thrive in a mid-sized company environment
• Proven successful track record in maintaining knowledge and compliance of regulatory requirements
• Typically requires 10 years of experience, or the equivalent combination of education and experience, in the biopharmaceutical industry
• 3 years of supervisor/management experience

Responsibilities

• Lead inspection readiness and inspection preparation activities for GCO, including SME training/preparation and back-room activities, and manage back-room during GCP inspections.
• Analyze the risks, propose the strategy for readiness and manage the implementation of readiness program
• Provide lessons learned after each GCP inspection
• Participate in internal process audits as needed
• Contribute to GCO audit and inspection planning, management and response generation.
• In collaboration with Audits and Inspection Management (AIM), develop and approved annual internal audit schedule
• Oversee GCO Quality Event management and assist in the development of CAPA plans and investigations in response to audits and inspections.
• Ensure inspection findings are remediated, and processes are implemented within GCO.
• Oversee management and communication of lessons learned from GCO studies to ensure all functions operate consistently, and develop method for continuous process improvement
• Collaborate cross functionally with partners including but not limited to Global Clinical Quality (GCQ), Regulatory Affairs, and Global Patient Safety (GPS).
• Advanced leadership and execution of business strategy
• Comprehensive understanding of inspection concepts and principles in multiple disciplines and a broad knowledge of others.
• Oversees multiple projects within domain in support of CQDO deliverables and is a SME for Inspection Excellence domain.
• Demonstrated leadership in inspection readiness planning and execution for clinical trial submissions across multiple regulatory agencies, including but not limited to FDA, EMA, MHRA, PMDA, and CDE.
• Strong knowledge and demonstrated experience applying risk‑based quality principles (e.g., Quality by Design [QbD]) within a pharmaceutical or regulated environment.
• Current and comprehensive knowledge of industry trends, regulatory expectations, and best practices related to progressive quality risk management in a regulated environment.
• Drive the development of innovative solutions that address evolving business needs in line with standards
• Identifies and resolves technical and operational problems, understands broader impact on the department
• Provides strategic input to solve complex problems while exercising judgment using multiple sources of information.
• Maintain understanding of the stakeholder landscape and identify areas for alignment across stakeholders.
• Communicate clear and convincing opinions, ideas, and positions, tailored to the audience, in a poised, confident, and convincing manner.
• Develop solutions that fully address business needs and align standards.
• Guides others either internally or externally to adopt a different point of view.
• Express views with conviction that gains support from stakeholders, even when they may have a different opinion or when the subject matter is unfamiliar.
• Provides mentorship, leadership and guidance to junior level staff or Functional Service Provider (FSP) personnel.
• As a people manager within the organization, may have financial accountabilities and human resource responsibilities for assigned staff

Benefits

• This role is eligible for an annual bonus and annual equity awards.
• Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
• At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations.
• From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees