Director, Clinical Operations

COPE Health Solutions • Los Angeles, CA

2d • Hybrid

About The Position

This position requires a forward-thinking leader with a comprehensive understanding of clinical operations, regulatory compliance, and quality improvement. The Clinical Operations Director plays a critical role in ensuring high-quality patient care, operational efficiency, and alignment with organizational goals.

Requirements

• Bachelor’s degree in Nursing (BSN) or a related healthcare field required.
• Minimum of 5–10 years of progressive clinical experience, including significant leadership or management experience in clinical operations, quality assurance, or healthcare program management.
• Strong knowledge of Medicare and Medicaid regulations, accreditation standards, and healthcare risk management practices.
• Demonstrated leadership, analytical, communication, and problem-solving skills.
• Proven ability to manage multiple priorities and projects in a fast-paced, high-demand healthcare environment.
• Strong commitment to quality, compliance, and organizational success.
• Ability to work collaboratively across multidisciplinary teams.
• Flexibility to work varied hours, including evenings or weekends as needed, and willingness to travel when required.

Nice To Haves

• Master’s degree in Nursing (MSN), Healthcare Administration (MHA), Public Health (MPH), or related field preferred.

Responsibilities

• Provide strategic oversight for the planning, implementation, and evaluation of clinical programs from initiation through completion.
• Develop and execute operational strategies to enhance clinical performance, efficiency, and quality of care.
• Ensure clinical services and team practices are conducted in accordance with ethical standards, organizational policies, and all regulatory and accreditation requirements.
• Collaborate with providers, nursing staff, and non-clinical leadership to implement policies, strengthen clinical workflows, and improve service delivery.
• Coordinate across departments to ensure clinical programs operate effectively, efficiently, and in alignment with organizational objectives.
• Lead and manage clinical operations staff, including recruitment, onboarding, training, coaching, and performance management.
• Oversee clinical quality initiatives, including audits, incident reporting, root cause analyses, and infection prevention and control programs.
• Develop and implement staff education and training initiatives to ensure adherence to clinical standards, best practices, and regulatory requirements.
• Monitor and analyze quality metrics, dashboards, and performance data to identify trends, address gaps in care, and improve clinical outcomes.
• Build and maintain collaborative relationships with external partners, including community-based organizations, health plans, regulatory bodies, and healthcare providers.
• Ensure readiness for regulatory reviews, audits, and accreditation processes.
• Support a culture of accountability, continuous improvement, and patient-centered care.

Benefits

• We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities and a paid parental leave program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees