Director, Clinical Consulting - PHMI

Kaiser Permanente • Oakland, CA

84d

About The Position

The Director, Clinical Consulting is a senior leader within the Population Health Management Initiative (PHMI), responsible for providing strategic oversight of clinical program development and execution. This role shapes and advances clinical program strategy, ensuring alignment with organizational objectives and driving impactful interventions across a diverse network of partner clinics. The Director leads and manages a multidisciplinary team, fostering a culture of excellence, collaboration, and continuous improvement. Key responsibilities include overseeing programmatic execution, managing and developing staff, and maintaining rigorous oversight of program data and performance metrics to ensure accountability and measurable results. The Director also plays a pivotal role in vendor partner management, including strategic selection, quality assurance, contract negotiation, and ensuring effective distribution of work among external partners. Additionally, the Director integrates clinical and operational objectives, supports stakeholder engagement, and contributes to the long-term vision and success of PHMI.

Requirements

• Minimum three (3) years supervisory experience with direct reports.
• Bachelors degree in Nursing, Health Care, Public Administration, Public Health, Statistics, Science or a directly related field and minimum ten (10) years progressive experience in consulting, data analytics, or project management in clinical operations or a health care environment OR Masters degree in Nursing, Health Care, Public Administration, Public Health or a directly related field and minimum eight (8) years progressive experience in consulting, data analytics, or project management in clinical operations or a health care environment, or a directly related field OR Minimum thirteen (13) years progressive experience in consulting, data analytics, or project management in clinical operations or a health care environment, or a directly related field.

Nice To Haves

• Business Acumen
• Change Management
• Negotiation
• Business Process Improvement
• Creativity
• Applied Data Analysis
• Financial Acumen
• Business Relationship Management
• Conflict Resolution
• Consulting
• Managing Diverse Relationships
• Process Validation
• Project Management
• Risk Assessment
• Service Focus
• Requirements Elicitation & Analysis

Responsibilities

• Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others.
• Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement.
• Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs.
• Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams.
• Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives.
• Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact.
• Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion.
• Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues.
• Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources.
• Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives.
• Oversees and directs a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive successful initiatives and projects.
• Oversees a team of consultants in the development of requirements for complex clinical, process, or system solutions.
• Drives the development and implementation of complex clinical initiatives, systems, and processes to a desired future state.
• Drives the development of clinical or care delivery strategy and ensures organizational alignment and prioritization of clinical initiatives.
• Serves as a lead advocate of continuous learning and professional development.
• Oversees the management of complex, highly visible projects or project components.
• Oversees large and complex change management activities associated with care delivery or clinical initiatives.
• Directs team members in performing complex data analyses to drive care delivery or clinical initiatives.
• Oversees vendor management as required by setting the standards for vendor performance levels.
• Monitors and takes accountability for the compliance of team work activities.

What This Job Offers

• Career Level: Senior
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree