Director Clinic Operations
About The Position
As our Director of Clinic Operations with the Dignity Health Medical Foundation, you will help our patients receive the highest standard of care, improve patient experiences and ensure the team delivers quality care. At the same time, you will advocate for your team by bringing any issues, requests, or new ideas from them to leadership. To be successful in this role, you must have a passion for providing care and the capability to lead a team to our common goals. Success in this role means you: Are responsible for leading, planning, directing, monitoring and improving the overall performance for assigned care centers to achieve excellence in the delivery of daily operations Engage staff and cultivate a care center culture that prioritizes humankindness and patient-centric care consistent with Dignity Health and the medical group's 'way' and culture Are accountable for operational, financial, clinical, quality, and business development activities Have a scope of the responsibilities which could include multiple disciplines, including Pediatrics, Family Practice, Internal Medicine, Occupational Medicine, and the full spectrum of medical and surgical specialties with each managed as discreet departments and integrated as part a whole service line Oversee the development of assigned care centers and regularly manages medical practice wide development and improvement projects Hold a key role in managing your area of responsibility, in collaboration with area hospital leadership, to achieve Dignity Health Medical Foundation goals, which include top quartile nationally in quality, financial success and employer of choice Collaborate closely within various areas of Dignity Health and Dignity Health Medical Foundation and must demonstrate exceptional collegial and productive working relations with others Are responsible for the safeguard of patient health and financial information
Requirements
- 5 years of healthcare management experience. Demonstrated ability to effectively lead productive complex teams, which could include leaders of teams and teams located in various geographic locations. Demonstrated ability to effectively manage provider relations.
- Bachelor's degree in business, finance, healthcare administration or related field, or equivalent combination of experience and education
- Strong knowledge of business and management principles, budget control and accounting principles, including capital budgeting, cost accounting, professional and patient billing; and ability to apply these principles to a health care environment. Strong knowledge of or ability to learn the budgeting process, management reports, accounting, purchasing and patient billing systems.
Nice To Haves
- Previous out-patient practice management experience preferred
- Previous multi-specialty leadership experience preferred
- Previous management experience in a union environment preferred
- Previous experience with a dyad model in healthcare, with proven skills in building relationship and trust preferred.
- Demonstrated ability to build strong relationships with providers and hospital leadership preferred.
- Prior managed care or integrated delivery systems experience preferred
- Master's degree in business, finance, healthcare administration or related field preferred
- Experience/training with Lean management preferred
Responsibilities
- Leading, planning, directing, monitoring and improving the overall performance for assigned care centers to achieve excellence in the delivery of daily operations
- Engage staff and cultivate a care center culture that prioritizes humankindness and patient-centric care consistent with Dignity Health and the medical group's 'way' and culture
- Accountable for operational, financial, clinical, quality, and business development activities
- Oversee the development of assigned care centers and regularly manages medical practice wide development and improvement projects
- Hold a key role in managing your area of responsibility, in collaboration with area hospital leadership, to achieve Dignity Health Medical Foundation goals, which include top quartile nationally in quality, financial success and employer of choice
- Collaborate closely within various areas of Dignity Health and Dignity Health Medical Foundation and must demonstrate exceptional collegial and productive working relations with others
- Responsible for the safeguard of patient health and financial information
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Water Transportation
Number of Employees
5,001-10,000 employees
