Director, Client Success, Demand Facilitation

Magnite, Inc.•New York, NY

35d•$155,000 - $170,000•Hybrid

About The Position

At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we're looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world's largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day! About this team: The Director, Client Success, Demand Facilitation leads and manages a team of Account Managers who work directly with Agencies, Brands, DSPs, and Trade Desks to successfully manage online video ad campaigns across the Magnite platform. As a team lead, you will be responsible for maximizing the end-to-end success of our buy-side accounts and providing strategic direction and guidance to team and key accounts in order to achieve client objectives.

Requirements

8+ years of related work experience with focus on digital media planning/buying, RTB/Programmatic buying, or digital advertising experience within an agency, trading desk or branded advertiser
Bachelor's degree preferred
Demonstrated success in managing and leading a team of individual contributors and managers
Proven ability to engage successfully with agency and brand client partners to build mutually beneficial growth plans
Excellent communication and interpersonal skills
The ability to balance competing dynamics in a fast-paced and complex environment through effective time management skills, the ability to multitask, strong attention to detail, and proactive prioritization
An aptitude for technical troubleshooting and proactive analysis in the ad tech ecosystem

Nice To Haves

Work experience at a publisher, DSP or SSP is a plus

Responsibilities

Identify, prioritize, and support the execution of strategic growth initiatives by working cross-functionally with Demand Facilitation (Sales), Media Planning, Ad Operations, and Publisher Account teams
Build and leverage relationships with key clients in-market to drive results
Develop and implement processes for your team and cross-functional partners to streamline workflows, increase efficiency, and reduce errors
Build strategies, programs, and process that align all Magnite GTM efforts
Oversee collaboration with other Operations and Revenue leaders to successfully manage client relationships and campaigns
Strategically identify opportunities for account growth through leveraging analysis and data; coach direct reports to do the same
Lead and coach direct reports to lead strategic client meetings and deliver quarterly business reviews
Oversee management of select strategic accounts
Act as a subject matter expert to coach and train employees on assigned portfolios; leveraging best practices, product knowledge, tools, and data analysis