Director, Client Strategy- Enterprise

ShopMy • New York, NY

87d • $150,000 - $180,000

About The Position

The Enterprise Director drives strategic growth and revenue expansion within 8-12 high-value Fortune 500 accounts, serving as a trusted advisor to senior decision-makers while executing aggressive upselling initiatives. There is a specific focus on expanding clients’ investment in our Opportunities product.

Requirements

• 7+ years of enterprise account management or client success experience with Fortune 500 companies
• Proven track record of consistently achieving annual upsell targets in prior role(s)
• Excellent written and verbal communication skills
• Experience managing complex, multi-stakeholder relationships in enterprise environments
• Exceptional relationship-building and executive presence capabilities
• Strong analytical and strategic thinking skills with ability to translate complex business needs into actionable solutions
• Outstanding negotiation and presentation skills, comfortable presenting to senior executives
• Strong understanding of enterprise renewal cycles, procurement processes, and contract negotiations

Nice To Haves

• Background in B2B technology, SaaS, performance marketing or professional services preferred
• Proficiency with CRM systems (Salesforce preferred)
• Entrepreneurial mindset with ability to think and act like a business owner
• Resilient and adaptable, able to thrive in fast-paced, high-pressure environments
• Collaborative leader who can influence without authority across all organizational levels
• Strong business acumen with understanding of financial metrics and business operations

Responsibilities

• Own and manage relationships with 8-12 enterprise accounts with our largest contract values
• Serve as the primary strategic advisor and trusted partner to senior decision-makers
• Conduct regular business reviews and strategic planning sessions with key stakeholders
• Map complex organizational structures and identify key influencers across multiple departments and business units
• Achieve aggressive annual upsell targets with particular focus on increasing QoQ investment in Opportunities product
• Create compelling business cases that demonstrate clear ROI and strategic value for expansion initiatives
• Partner closely with Sales, Product, Client Strategy, and Technical teams to ensure seamless client experience
• Advocate for client needs internally while driving product roadmap discussions and feature prioritization

Benefits

• Medical & Dental Coverage at 70%
• Equity in ShopMy
• Flexible PTO
• 14 weeks of parental leave
• Reimbursements up to $200/month to spend on teammate outings
• 401k program (3% automated contribution from ShopMy!)
• Wellhub Membership
• Company retreats
• Opportunity to monetize your influence - all employees build out a ShopMy page!
• Birthday PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 51-100 employees