Director, Client Service
Rho Business Banking•New York, NY
439d•$165,000 - $191,500
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About The Position
The Director of Client Service at Rho Business Banking is responsible for enhancing the company's competitive edge by promoting exceptional service standards and operational excellence across the global support team. This role involves overseeing daily operations, leading a team of Service Associates and line managers, and ensuring high-quality service delivery in a fast-paced fintech environment. The Director will collaborate with cross-functional teams to drive improvements in client experience and foster a culture of continuous improvement.
