Director, Client Delivery (Crypto) - Remote, U.S.

AML RightSource • Oklahoma City, OK

1d • Remote

About The Position

We are AML RightSource, the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio, and operating across the globe, we are a trusted partner to our financial institution, FinTech, money service business, and corporate clients. Using a blend of highly trained anti-financial crime professionals, cutting-edge technology tools, and industry-leading consultants, we help clients with their AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk management needs. We support clients in meeting day-to-day compliance tasks, urgent projects, and strategic changes. Globally, our staff of more than 7,000 highly trained analysts and subject matter experts is the industry's largest group of full-time compliance professionals. Together with our clients, we are Reimagining Compliance. About the Position This role offers flexibility to work from home. However, occasional visits to our Cleveland or Highland Hills (OH), Phoenix (AZ), and Oklahoma City (OK) offices may be required based on client and business needs. As a Director in our Financial Crime Compliance Managed Services group , you’ll play a pivotal role in shaping strategic client engagements, driving innovation, and mentoring top talent—all while helping grow AMLRS’ business and capabilities. In this leadership role, you’ll: Lead with Purpose : Oversee complex client projects focused on Anti-Money Laundering (AML) and financial crime compliance, ensuring high-quality, timely deliverables that make a real difference. Drive Innovation : Develop and refine methodologies that address evolving regulatory expectations and client needs, including those related to virtual assets, blockchain analytics, and crypto transaction monitoring. Empower Teams : Guide cross-functional, cross-jurisdictional teams with your deep AML and crypto compliance expertise, fostering a culture of excellence and collaboration. Shape the Future : Contribute to the strategic growth of our business and help build the next generation of compliance professionals, with a focus on emerging technologies and digital assets. We’re looking for a visionary leader who: Brings deep expertise in AML regulations and global financial crime compliance , with a strong command of frameworks governing virtual assets, blockchain technologies, and cryptocurrency-related risks. You understand the nuances of crypto compliance, from FATF Travel Rule obligations to emerging regulatory trends across jurisdictions. Has proven advisory consulting experience , guiding clients through complex compliance challenges, shaping strategic roadmaps, and delivering transformative solutions in both traditional and crypto-native financial ecosystems. Thrives in fast-paced, tech-forward environments , embracing the challenges and opportunities presented by digital transformation, decentralized finance (DeFi), and evolving crypto ecosystems. Excels at managing complex risk landscapes , with a track record of implementing governance structures and leading high-impact projects across multiple jurisdictions and technologies. Is passionate about mentoring teams and delivering measurable client value , especially in building and scaling crypto compliance programs. You inspire innovation, foster continuous learning, and champion excellence in navigating the future of financial crime risk management.

Requirements

• Proven Expertise: Minimum 12 years of hands-on experience in AML/Financial Crimes, including 3+ years of experience in crypto compliance, blockchain analytics, or virtual asset risk management , with a strong grasp of regulatory frameworks and best practices across transaction monitoring, KYC, EDD, AML testing, and compliance transformation.
• Strategic Leadership: Demonstrated ability to lead and inspire teams of up to 200 analysts, driving performance, engagement, and operational excellence.
• Educational Foundation: A Bachelor’s Degree is required
• Entrepreneurial Mindset: Highly collaborative and adaptable, with a forward-thinking approach to change management, innovation, and opportunity identification in emerging financial technologies.
• Analytical Strength: Exceptional problem-solving and analytical skills, with the ability to navigate complexity and deliver actionable insights, including in crypto-related investigations.
• Risk & Issue Management: Strong track record in managing issues and mitigating risks effectively in high-stakes environments, including those involving digital assets.
• Client & Team Relationship Builder: Skilled in developing trusted relationships with clients and internal teams, with a history of driving growth and long-term success.

Nice To Haves

• advanced degrees or certifications (e.g., MBA, CAMS, CCAS, or equivalent crypto compliance certifications) are a strong plus.

Responsibilities

• Lead High-Impact AML/Financial Crime Engagements: Drive operational excellence and compliance across client projects, including those involving cryptocurrency and blockchain-based financial services, ensuring alignment with contractual terms and service expectations. Set and uphold quality standards, manage issue escalation, and ensure timely resolution while maintaining client trust. Define and oversee key performance indicators (KPIs), risk metrics (KRIs), and dashboard reporting to monitor engagement health, including crypto-specific risk metrics. Advise on the design and enhancement of transaction monitoring, blockchain analytics, and customer due diligence processes for virtual asset service providers (VASPs). Stay abreast of evolving crypto compliance trends, regulatory developments (e.g., FATF Travel Rule, OFAC, FinCEN), and industry best practices. Lead investigations of potential AML and sanctions issues, including suspicious activity reports (SARs) and sanctions matches involving crypto transactions. Review and approve all client deliverables, ensuring accuracy and strategic value. Attend and coordinate key client meetings, ensuring the right AMLRS team members are present and prepared. Continuously assess engagement structure and resource allocation, recommending contractual updates as needed. Oversee time reporting, billing accuracy, and timely invoice approvals. Partner with Senior Managers to ensure performance reviews are completed effectively and on schedule.
• Strengthen Client Relationships: Identify new business opportunities through client interactions and team oversight, including opportunities in the crypto and digital asset space, collaborating with Sales and Account Management. Lead regular client touchpoints and executive meetings to gather feedback and align on strategic goals. Support internal strategic initiatives across the Managed Services practice, including the development of crypto compliance capabilities, providing updates to leadership and stakeholders.
• Mentor and Develop Teams: Foster a culture of mentorship, inclusion, and continuous learning, including training on crypto compliance frameworks and blockchain technologies. Encourage participation in AMLRS training and development programs. Collaborate with Shared Services to address staffing and technology needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees